Key Responsibilities

Elicit, analyze and validate requirements through various techniques (data analysis, process analysis, prototyping, use cases, business rules definition, etc).
Document user stories according Agile methodology, achieve consensus and obtain sign-off from key stakeholders
Follow Citi SDLC process and documentation standards and best practices to produce deliverables
Assist the development, testing and production support efforts as needed, providing requirements knowledge and subject matter expertise to the teams performing these functions
Continuously improve subject matter expertise in the business areas being supported, sufficient to become a trusted advisor to the business stakeholders
Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process
Manage requirement changes via a change control process
Define the data input, processing/enrichment and output requirements associated with system and data interfaces needed to satisfy the business requirements. Analyze the actual data, identify/communicate data quality issues and work with other teams as needed to resolve them

Qualifications - Knowledge/Experience

Must be a strong business requirements analyst. Direct experience (minimum 5 years) in business process, data analysis, requirements resolution, documentation, validation and change control processes is a must.
Experience working on projects encompassing both IT systems and business process change is a must
Product lifecycle knowledge of credit cards, mortgages, and/or personal loans is a strong plus
Prior working experience with Citibank or Retail banking or Credit Cards or Consumer Risk is a strong plus
Agile project experience is a strong plus
BS or equivalent technology degree

Extremely strong listening, requirements elicitation, analysis and problem solving skills
Extremely strong interpersonal skills – collaboration across multiple business and technology functions, relationship building and consensus building are a must
Extremely strong documentation and oral communications skills
Be a self-starter and work productively with minimal direction
Learn quickly and produce under pressure and tight deadlines
Demonstrate functional and business knowledge regarding prior projects
Strong SQL data querying and analysis skills
Strong Excel, Visio, PowerPoint, MS Word and MS Access knowledge

All your information will be kept confidential according to EEO guidelines.

Job description provided by HSSSoft.
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