Technology Governance Associate

Location: Chicago, IL

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

Position Summary

The Technology Governance Associate supports the development, implementation, and ongoing operation of technology governance, risk, and compliance activities across HUB Technology & Operations. This is a hands-on, cross-functional role that works closely with Technology Governance leadership and team members to execute activities related to control framework development, control implementation, process documentation, compliance operations, and governance technology enablement.

The role supports the full governance and control lifecycle, including blueprint development, discovery, gap identification, remediation tracking, evidence management, continuous monitoring, and reporting. Responsibilities will evolve based on team priorities, requiring flexibility, strong execution skills, and the ability to contribute across multiple workstreams.

The primary focus of the role is supporting HUB TechOps’ IT General Controls and related technology governance activities. Familiarity with broader areas such as cybersecurity, privacy, resilience, third-party technology risk, data governance, and emerging technology governance is helpful but not required. These areas may become part of the role as business needs and team priorities evolve.

The successful candidate is organized, analytical, detail-oriented, and comfortable working with multiple stakeholders to translate governance requirements into practical deliverables.

The Work

• Control Framework and Documentation Support
• Assist with developing and maintaining technology control blueprints, implementation guides, discovery workbooks, evidence schedules, standard operating procedures, and other governance deliverables.
• Support the documentation and maintenance of control objectives, control activities, execution requirements, evidence expectations, and ownership responsibilities.
• Assist with mapping relationships between risks, regulatory requirements, policies, standards, procedures, applications, and technology controls.
• Support governance activities primarily related to IT General Controls and other applicable technology risk domains.
• Identify documentation gaps, inconsistencies, and opportunities to standardize governance artifacts across technology domains.
• Support documentation quality reviews, updates, and publication activities in accordance with established framework standards.
• Apply knowledge of broader governance areas, such as cybersecurity, privacy, resilience, third-party risk, data governance, or emerging technology, when relevant to assigned work.
• Control Discovery and Implementation Support
• Participate in discovery sessions with application owners, system administrators, process owners, and other technology representatives.
• Document current-state processes, control activities, roles and responsibilities, system dependencies, and supporting evidence.
• Assist with identifying gaps between existing processes and established control requirements.
• Translate discovery findings into documented implementation actions, remediation items, and follow-up activities.
• Support the development of process narratives, workflows, RACI matrices, risk assessments, and operating procedures.
• Coordinate with control owners to obtain required documentation, clarify outstanding questions, and support implementation readiness.
• Assist with assessing how changes in technology, processes, or regulatory expectations may affect existing governance, risk, control, and compliance requirements.
• Compliance Operations and Continuous Monitoring
• Support ongoing control monitoring, evidence readiness, remediation tracking, and compliance reporting activities.
• Assist with maintaining evidence schedules, control inventories, ownership records, and recurring compliance calendars.
• Collect, organize, and review control documentation and evidence for completeness against established requirements.
• Support the development and maintenance of control performance metrics, KPIs, exception reporting, and monitoring dashboards.
• Assist with documenting control deficiencies, tracking corrective actions, and preparing status updates.
• Support future control self-assessment activities as the Technology Governance operating model matures.
• Support the identification of changes in regulatory expectations, industry practices, and technology risks that may require updates to governance documentation or controls.
• Governance Technology and Workflow Enablement
• Support the use of approved governance, risk, and compliance platforms to manage control records, implementation workflows, gaps, remediation, evidence, and reporting.
• Assist with workflow documentation, configuration support, user acceptance testing, and process improvements under the direction of functional leads and authorized platform administrators.
• Maintain accurate control and compliance information within approved systems.
• Identify opportunities to reduce manual activities through automation, standardized workflows, and improved reporting.
• Support coordination and data consistency across approved governance platforms, SharePoint, AuditBoard (Optro), and other relevant systems.
• Assist with developing reports, dashboards, and workflow enhancements that improve visibility into control performance, remediation, and compliance obligations.

Experience Required

• Technology Governance, Risk and Controls Knowledge
• Strong working knowledge of SOX 404, PCAOB AS 2201, ITGC control domains, NYDFS 23 NYCRR 500, SOC 2, COSO 2013, ISO 31000, COBIT, and the Three Lines Model
• Ability to interpret established control requirements, assess operational practices, identify gaps, and support practical control implementation and remediation.
• Process Analysis and Documentation
• Demonstrated ability to conduct process discovery, analyze current-state activities, and develop control blueprints, process narratives, workflows, risk assessments, and other governance deliverables.
• Strong analytical skills and attention to detail, with the ability to translate complex information into clear, actionable documentation and recommendations.
• Governance Technology and Continuous Improvement
• Familiarity with GRC platforms, workflow technologies, reporting tools, and automation capabilities, with the ability to support control implementation, evidence management, remediation tracking, and continuous monitoring.
• Ability to identify opportunities to streamline governance processes, improve data quality, and reduce manual activities through standardized workflows and technology.
• Stakeholder Engagement and Execution
• Strong communication and interpersonal skills, with the ability to independently engage control owners, technology teams, and governance stakeholders to gather requirements, resolve outstanding items, and drive assigned deliverables to completion.
• Demonstrated ability to manage multiple assignments, work collaboratively across functional teams, and take ownership of execution while adapting to evolving priorities and responsibilities.

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

The expected salary range for this position is $ 100,000 to $120,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans

Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance

A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [email protected]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.