Project Management Lead

Location: Remote Nationwide

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With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Project Management Lead manages and coordinates projects from initiation through completion, ensuring work is delivered on time, within scope, and aligned to business objectives. This role works on initiatives of moderate to substantial complexity, partnering across teams to drive execution, facilitate collaboration, and support successful outcomes.

Within Strategy Advancement, the Project Management Lead will serve as a key execution partner responsible for planning, coordinating, and delivering high-visibility associate engagement and communication initiatives. Primary areas of focus include town halls, associate outreach programs, and organizational communications. The role will partner closely with leaders and stakeholders to develop project plans, manage timelines, coordinate deliverables, track milestones, and ensure effective execution of strategic priorities.

This position will help establish and maintain consistent processes, governance practices, and communication cadences that enhance organizational alignment, transparency, and associate engagement.

Key Responsibilities

• Lead the planning, coordination, and execution of enterprise and departmental initiatives related to town halls, associate outreach, and organizational communications.
• Develop and maintain project plans, timelines, milestones, and deliverables to ensure successful execution.
• Coordinate cross-functional stakeholders and manage project dependencies, risks, and issues.
• Facilitate planning meetings, working sessions, and status reviews while documenting decisions, actions, and next steps.
• Partner with leadership to support presentations, communications, and readiness activities for key organizational events.
• Monitor project progress and provide regular updates to stakeholders and senior leaders.
• Create and implement repeatable processes, governance frameworks, and communication workflows that improve consistency and execution quality.
• Ensure communication and engagement initiatives are aligned with organizational objectives and strategic priorities.
• Identify opportunities for process improvement and recommend solutions that increase efficiency and effectiveness.
• Support a culture of collaboration, transparency, accountability, and continuous improvement.

Required Qualifications

• Bachelor's degree.
• Three (3) or more years of communications, organizational communications, employee engagement, change management, or related experience.
• Two (2) or more years of project leadership, project management, or program coordination experience.
• Demonstrated ability to manage multiple initiatives and competing priorities in a fast-paced environment.
• Strong written, verbal, and interpersonal communication skills.
• Proven ability to build relationships and collaborate with stakeholders at all levels of the organization.
• Experience developing presentations, communications, and materials for leadership audiences.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

• Experience planning and coordinating town halls, all-hands meetings, or large-scale employee engagement events.
• Experience supporting executive communications and organizational change initiatives.
• Knowledge of Lean Portfolio Management, Agile practices, or strategic planning methodologies.
• Experience working in a highly matrixed healthcare, insurance, or corporate environment.
• Strong proficiency with Microsoft 365, including PowerPoint, Teams, SharePoint, and related collaboration tools.
• PMP, CAPM, Agile, Scrum, Prosci, or other project management/change management certifications preferred.