VP, Product Management

Location: Louisville, KY

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Humana is seeking a Vice President of Product Management to lead a strategic portfolio focused on improving healthcare quality and clinical experiences, member outcomes, and business performance across the Insurance Segment.

This executive will build and lead a product organization that translates member and clinical needs into scalable capabilities and measurable improvements in quality, experience, affordability, growth, and operational performance. In addition to leading dedicated product resources, this role will provide leadership across the Quality and Cost Strategy team, establishing common product management standards, governance and talent development practices while driving alignment around shared outcomes. The Vice President will have end-to-end accountability for product vision, strategy, investment decisions, roadmap priorities, execution, and outcomes.

Working across business, clinical, technology, analytics, operations, finance, legal, and compliance teams, this leader will identify the highest-value problems to solve, align teams around clear outcomes, and establish disciplined product practices that move ideas from discovery through delivery and continuous improvement.

Key Responsibilities

• Define and lead a multi-year product strategy and roadmap aligned with Humana’s Insurance objectives and the needs of members, clinicians, and business stakeholders
• Own portfolio investment decisions, including what to build, what not to build, when to invest, and when to stop or retire a product.
• Set measurable customer, clinical, operational, and financial outcomes and hold teams accountable for sustained results.
• Lead customer and market discovery through research, interviews, journey mapping, data analysis, testing, and feedback; translate insights into clear product priorities and testable hypotheses.
• Guide products across the full lifecycle—from discovery and launch through scaling, optimization, and retirement—with clear measures for adoption, performance, value creation, and continuous improvement.
• Use MVPs, pilots, rapid prototyping, and iterative development to validate ideas before scaling investment.
• Apply AI, automation, analytics, data products, and digital platforms to improve healthcare experiences, outcomes, affordability, and operational performance.
• Build alignment across risk adjustment, clinical operations, clinical innovation, analytics and technology; clarify decision rights; and accelerate execution in a highly matrixed environment.
• Establish portfolio governance, decision forums, operating rhythms, and product management standards that emphasize outcomes over activity.
• Build, develop, and retain high-performing teams while providing product leadership across QCS. Establish common product management disciplines, standards, governance, and talent development while strengthening product capabilities across the organization.
• Additional Locations: Chicago, IL, New York, NY, Nashville, TN, Boston, MA, Dallas, TX