Director of Sales & Marketing, Grand Hyatt Fukuoka/ グランドハイアット福岡　セールス＆マーケティング部長

ホテルの中長期事業計画・KPI・利益目標に沿ってセールス、マーケティング、レベニュー施策を統括し、収益・ゲスト満足度・従業員満足度および従業員の生産性を高める。

•GM・オーナー・Hyattと連携し、ホテル運営方針・ビジネス戦略策定および実行

•セールス、マーケティング、レベニュー施策を統合し、中長期計画・KPI・利益目標を推進

•市場・競合分析、価格戦略、広告・販促活動を統括

•年間事業計画・部門予算の策定、実績・コスト管理、各種報告の実施

•部門横断の資源分配、採用・育成・評価、後継者計画、ビジネス変革をリード

•部門のマネジメント、組織最適化および課題解決

•社内イベント企画立案実行

•重点顧客との関係構築/維持

• Oversee sales, marketing, and revenue initiatives according to the hotel's mid- to long-term business plan, KPIs, and profit targets, while boosting revenue, guest satisfaction, employee satisfaction, and productivity.
• Working with the GM, owner, and Hyatt to plan and execute hotel management policies and business strategies.
• Integrating sales, marketing, and revenue initiatives to drive mid- to long-term plans, KPIs, and profit targets.
• Overseeing market and competitor analysis, pricing strategy, and advertising/promotional activities.
• Creating annual business plans and departmental budgets, managing performance and costs, and preparing various reports.
• Leading cross-department resource allocation, recruitment, training, evaluation, succession planning, and business transformation.
• Managing the department, optimizing the organization, and solving issues.
• Planning and executing in-house events.
• Building and maintaining relationships with key clients.

＜必須要件＞

下記に関する４年以上の経験

•ホテルのセールス/マーケティング領域でのマネジメント業務経験

•海外MICE営業に関する実績

•中期プロモーション計画の策定および実行経験

•宿泊・宴会に加え、料飲部門との連携業務経験

•市場・競合・顧客動向分析および価格・販促施策への反映の経験

•事業計画・予算の策定、KPI/収益・コスト管理の経験

•組織運営、採用・育成・評価を含む10名以上のチームマネジメント経験

•ビジネスレベルの英語力およびネイティブレベルの日本語力

＜歓迎要件＞

•ラグジュアリーホテルでの勤務経験

4+ years of experience in the following areas

• Management experience in hotel sales/marketing
• Track record in overseas MICE (Meetings, Incentives, Conferences, Exhibitions) sales
• Experience in planning and executing mid-term promotional strategies
• Collaboration experience not only with accommodation and banquet departments but also with F&B departments
• Experience analyzing market, competition, and customer trends and reflecting them in pricing and promotional measures
• Experience in business planning, budgeting, and managing KPIs/profit & cost
• Experience managing a team of 10+ members, including organizational management, recruitment, training, and performance evaluations
• Business-level English and native-level Japanese proficiency
• Experience working at a luxury hotel