Quote to Cash Professional

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment. As a Quote to Cash Professional, you will utilize Quote to Cash (Q2C) process knowledge to perform supply and demand management transactions across the extended enterprise. You will play a key role in promoting client satisfaction and sales productivity through accurate handling of processing and transaction requirements. Your primary responsibilities will include:

• Execute Fulfillment Processes: Execute defined fulfillment processes in line with business controls and meet business objectives, ensuring seamless order to cash integration.
• Manage Transactions: Perform supply and demand management transactions, including quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation.
• Maintain Customer Records: Ensure accurate and up-to-date customer master records, supporting end-to-end transactions and promoting client satisfaction.
• Process Requirements: Accurately handle processing and transaction requirements, meeting business objectives and promoting sales productivity.
• Promote Client Satisfaction: Foster strong relationships with clients through effective communication and issue resolution, driving client satisfaction and loyalty.
• Q2C Process Knowledge: Exposure to Quote to Cash (Q2C) process, including supply and demand management transactions across the extended enterprise.
• Transaction Management: Experience working with transactions such as quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation.
• Fulfillment Process Execution: Exposure to executing defined fulfillment processes in line with business controls and meeting business objectives.
• Customer Record Maintenance: Experience working with customer master records, ensuring accuracy and supporting end-to-end transactions.
• Processing Requirement Handling: Exposure to accurately handling processing and transaction requirements to meet business objectives.
• Order to Cash Integration: Exposure to integrating order to cash processes, ensuring seamless transactions across the extended enterprise.
• Contract Management: Experience working with contracts, including audit and registration, to support supply and demand management transactions.
• Customer Master Record Accuracy: Exposure to maintaining accurate and up-to-date customer master records, supporting end-to-end transactions. India Enterprise Operations Remote Professional Bangalore, IN Bangalore (0063) IBM India Private Limited Contract Management Integration Maintenance Management Records Registration Billing Order-to-Cash Audit Contracts Cash Transactions Professionalism Supply and Demand Quotations Business Goal Setting