- Location: US, Lenexa KCIB (PRA)
- ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
- As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
- The Project Manager partners closely with sponsors and internal teams to ensure studies are conducted in accordance with regulatory requirements, study protocols, contractual obligations, and company procedures.
- This is a hybrid role requiring onsite presence three days per week in our Lenexa, KS location.
The Role
- Recognize, exemplify, and champion ICON's values centered around our commitment to People, Clients, and Performance.
- Serve as the primary sponsor contact for assigned bioanalytical studies and programs.
- Lead the planning, execution, monitoring, and closeout of studies, ensuring delivery against scope, quality, budget, and timeline commitments.
- Build and maintain strong client relationships through proactive communication, study updates, and issue resolution throughout the study lifecycle.
- Coordinate cross-functional teams to achieve study milestones and deliverables.
- Develop and maintain project plans, timelines, resource requirements, and risk mitigation strategies.
- Proactively identify, escalate, and resolve project risks, operational challenges, and client concerns.
- Lead sponsor meetings, study update calls, kick-off meetings, and issue-resolution discussions.
- Present study progress, key deliverables, risks, and mitigation plans to internal and external stakeholders.
- Drive accountability across functional teams to ensure adherence to protocol requirements, quality standards, and client expectations.
- Monitor study budgets, scope changes, forecasting, and financial performance in partnership with Business Development and operational leadership.
- Support proposal development and client presentations as needed.
- Gather, analyze, and interpret study metrics to support operational decision-making and continuous improvement initiatives.
- Ensure study documentation remains compliant, inspection-ready, and properly archived upon project completion.
- Participate in process improvement initiatives and the development of best practices to enhance operational efficiency and client satisfaction.
- Represent ICON at sponsor meetings, investigator meetings, industry events, and other client-facing engagements as required.
- To Be Successful in the Role, You Will Need
- Bachelor's degree or equivalent in Life Sciences, Business, Project Management, or a related field.
- 3+ years of experience in clinical research, bioanalytical laboratory services, pharmaceutical, biotechnology, CRO, or related life sciences environments.
- 2+ years of project management, study management, or client-facing experience within a clinical research or laboratory environment.
- Experience managing clinical studies, laboratory service programs, or related projects.
- Strong understanding of clinical trial operations, laboratory services, and regulated environments.
- Proven ability to build and maintain strong client relationships.
- Experience managing budgets, forecasting, project scope, and timelines.
- Strong problem-solving, decision-making, and organizational skills.
- Excellent verbal, written, presentation, and stakeholder management skills.
- Demonstrated ability to work effectively across cross-functional teams in a matrix environment.
- Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools.
- Ability to work in a hybrid environment with onsite presence three days per week in Lenexa, KS.
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
- Benefits may vary depending on role and location.
- Visit our careers site to read more about the benefits ICON offers.
- Inclusion and Accessibility
- ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
- If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
- Are you a current ICON Employee? Please click here to apply
Job description provided by ICON plc.
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