Change and communication specialist

Location: Mississauga, ON

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Change & Communications Management Specialist

This plays a key role in supporting HR transformation initiatives by developing and executing organizational change, communication, and learning strategies that enable successful adoption of new programs, processes, systems, and ways of working. Reporting to the HR Leadership Team, this role partners closely with HR partners, People Leaders, Project Teams, and business stakeholders to drive employee engagement, readiness, and understanding throughout the change journey.

The successful candidate will leverage change management methodologies, communication best practices, and adult learning principles to support enterprise and HR-specific initiatives. This role will help assess change impacts, develop communication plans, create learning materials, facilitate stakeholder engagement, and measure adoption outcomes to ensure effective implementation of organizational changes.

Key responsibilities

Change Management

• Support and execute change management plans for HR programs, systems, policies, and organizational initiatives.
• Conduct change impact assessments and stakeholder analyses to identify risks and support adoption.
• Develop change readiness strategies and monitor change effectiveness through key metrics.
• Partner with leaders and stakeholders to support employees through change.
• Apply established change management methodologies, tools, and best practices across multiple initiatives

Employee Communications

• Develop and execute communication strategies that support HR initiatives, policy changes, organizational programs, and employee experience improvements.
• Create compelling communication materials, including emails, leader toolkits, FAQs, presentations, intranet content, newsletters, and employee resources.
• Ensure communications are clear, consistent, employee-focused, and aligned with organizational values and messaging.
• Collaborate with stakeholders to determine communication needs, key messages, timing, and delivery channels.

Learning & Enablement

Develop learning materials, job aids, and training resources to support new processes, systems, and programs.

Create job aids, process documentation, quick reference guides, and knowledge resources

Project & Stakeholder Support

• Partner with project teams to integrate change, communication, and learning activities into project plans.
• Facilitate stakeholder engagement sessions, workshops, and feedback discussions.
• Maintain project documentation, communication calendars, and reporting metrics.
• Contribute to continuous improvement initiatives by identifying and implementing best practices.

OUR IDEAL CANDIDATE

Bachelor's degree in Human Resources, Communications, Business Administration, Organizational Development, or a related field.

5+ years of experience in Organizational Change Management, Employee Communications, Learning & Development, HR Transformation, or a related discipline.

Experience supporting HR initiatives, including HRIS implementations, process improvements, policy changes, and organizational transformation.

Strong knowledge of change management methodologies such as Prosci, ADKAR, or similar frameworks.

Excellent written, verbal, presentation, and stakeholder engagement skills.

Proven ability to develop communication strategies, training materials, and change adoption plans.

Strong project management and organizational skills, with the ability to manage multiple priorities.

Proficiency with Microsoft 365 tools, including PowerPoint, Teams, SharePoint, Forms, and Viva Engage.

Prosci Change Management Certification or related certification is considered an asset.

Experience within Human Resources or supporting HR transformation initiatives is preferred.

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.