Credit & Collections Specialist

Imperial Brady has a Credit & Collections Specialist role available in Loma Linda, CA. Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Brady is a great place to take that next step. The Credit & Collections Specialist manages a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices.

Pay Range: $26.00 to $29.00 per hour + Bonus You will: Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness) Identify problem accounts, write-offs, and related adjustments, and lead work until resolution. Provide impactful, proactive action plans via frequent monitoring of past due percentages. Negotiate payment arrangements; create strategic action plans to enhance cash flow timeliness Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds Manage compliance with required internal controls and departmental procedures.

Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.) You have: 5+ years of B2B collections work experience and sound knowledge of the order-to-cash process Bachelor's degree in accounting or finance preferred, not required Ability to quickly build rapport with customers externally and stakeholders internally Proficient in Microsoft Office