Test Driver (QA)

Company Overview

IMS is a world-leading connected insurance and telematics provider, delivering services, analytics, and technology to insurers, governments, and enterprises. We are a globally distributed team united by a shared mission: using data as a force for good to make driving Safer. Smarter. Greener.

We believe the best solutions come from the intersection of different ideas. At IMS, we take an inclusive approach to how we build, deliver and commercialise our technology. If you're passionate about technology that has a real-world impact, we'd love to hear from you.

About the Role

We're looking for a reliable, organized, and self-motivated Drive Tester to join our QA team. About 80% of the role is drive testing: running test cases that need real-world driving scenarios, to make sure our mobile products work in the conditions our users actually face.

The other 20% is supporting the wider QA team with junior Product QA tasks, such as app testing, bug reporting, and log and network analysis. This makes the role a strong starting point for someone who wants to grow a career in software quality assurance.

You'll get test cases, builds, and instructions from our mobile and other IMS teams. Most of your day will be spent working on your own, so strong time management matters. You'll also work closely with engineers and teammates to share results and flag issues.

What You'll Do

Drive Testing (~80%)

• Run drive test cases on multiple mobile devices (iOS and Android) according to provided test plans and instructions.
• Install and manage test builds (e.g. via TestFlight) and keep several test phones organized, charged, and ready.
• Follow test procedures carefully so results are accurate and repeatable.
• Run data pipelines and review dashboards after testing to confirm the data is complete and valid.
• Record test results, notes, and observations accurately, including manual data entry where needed.
• Communicate quickly and clearly when tests can't be completed, results look unexpected, or plans need to change.

Junior QA Support (~20%)

• Do functional, regression, and exploratory testing on mobile app builds outside of drive scenarios.
• Log, reproduce, and verify bugs in JIRA, with clear steps, screenshots, and logs, and work with developers to confirm fixes.
• Check crash reports and app performance in Firebase and New Relic after test runs and releases.
• Inspect and capture network traffic with Proxyman to help debug issues found during testing.
• Help run and maintain basic API tests in Bruno.
• Use AI tools to help analyze logs and narrow down root causes.
• Help write and maintain test cases and QA documentation.

What We're Looking For

Required

• A valid driver's license, a clean driving record, and a strong commitment to safe driving.
• Confidence using smartphones, and comfort with both iOS and Android.
• Strong organization and attention to detail.
• Good time management and the ability to work on your own with little supervision.
• Clear, proactive communication skills.
• A positive attitude and willingness to learn new tools and processes.
• Nice to Have
• Experience with Excel or other spreadsheet tools.
• Previous experience recording or managing data in a work setting.
• Familiarity with JIRA, Azure DevOps, AWS Console, or TestFlight.
• Exposure to Firebase, New Relic, Proxyman, or Bruno (or similar tools). Training will be provided.
• Previous QA, testing, or field-based work experience.
• Interest in growing a career in QA or software testing.
• Comfort using AI tools to support everyday work.

Why Join Us

Flexible remote working options – Let us know how you work best.

Flexible holiday scheme (unlimited vacation) – to really make the most of your time and wellbeing.

Work From Anywhere policy – work almost anywhere in the world for 30 days per year.

Health & family benefits – including health coverage, an employee assistance program and an enhanced parental leave package.

Death in Service Protection – financial protection for you and your loved ones.

Personal and professional development – opportunities to grow, learn and achieve your goals.

Innovation & technology – Access to the latest tools or dedicated R&D days to explore new ideas and skills.

Funded training opportunities – support to develop your skills through relevant courses.

Cycle to Work and Car Leasing Salary Sacrifice discounts.

Kudos Hub - a peer-to-peer recognition system, where you can recognise others using points. These points can be collected and redeemed against a huge catalogue of rewards.

We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times!

Join us as we continue to shape the future of mobility.

At IMS, we are proud to be a diverse, disability-friendly, and inclusive workplace. We believe innovation thrives through diversity of thought, background, and experience. If you’re passionate about what we’re building and feel you could make a meaningful contribution — we strongly encourage you to apply. IMS is an equal opportunity employer, and we are committed to creating a supportive environment where everyone can thrive. For any questions or require any special accommodations, reach out to your recruiter during the interview process.

As part of our recruitment process, we may use artificial intelligence (AI)-enabled tools to assist with the screening and assessment of applications. Any information generated through these tools is reviewed by qualified members of our hiring team, and all hiring decisions are made with human oversight.