MeinigarTechnologiesPvtLtd,Chennai
Job
Description
PositionTitle:KeyAccountsManager–FreightForwarding
Location: Mumbai, Andheri
Experiencerequired:3 - 8Years
JobType:Fulltime
About Stockarea
Stockarea is a Managedlogistics
platform that provides Supply Chain solutions to SME & MNC BrandsinIndia.Stockareaaggregatessupplychainserviceproviderslikewarehouseoperators, Transporters, Freight
Forwarders, Customs Agents, &Compliance
serviceproviders, andoffers a single platform for Brands to
Book/Manage these services.
KeyResponsibilities
- ClientRelationshipManagement:
- oActastheprimarypointofcontactforkeyaccounts,buildingandmaintaining
- strong, long-lasting customer relationships.
- oUnderstandtheclient'sbusinessneeds,objectives,andchallengestoprovide
- strategic solutions that drive value.
- BusinessRetention&Growth:
- oMaintainbusinessbysecuringregularordersandshipmentsfromexisting clients.
- oDevelopandimplementstrategiestoexpandbusinesswithcurrentclients, identifying new opportunities to
- increase revenue.
- CoordinationwithInternalTeams:
- oCollaboratecloselywiththepricingteamtoensurecompetitiveandprofitable
- rates are provided to clients.
- oWork with operations, customer
- service, and other departments to ensure smoothexecutionoffreightforwardingservices,meetingallclientrequirements.
- ClientSatisfaction:
- oMonitorandmanagethequalityofserviceprovidedtokeyaccounts,addressing
- any issues or concerns promptly and effectively.
- oConductregularreviewsandmeetingswithclientstoassesssatisfactionlevels and identify areas for improvement.
- Reporting&Analysis:
- oPrepareregularreportsonaccountperformance,includingsales,profitmargins, and customer feedback.
- oAnalyzemarkettrendsandcompetitoractivitytoidentifypotentialrisksand
- opportunities within the industry.
- ContractManagement:
- oNegotiateandmanagecontractswithkeyclients,ensuringtermsarefavorable
- and aligned with company policies.
- oEnsurecompliancewithallcontractualobligationsandservicelevelagreements.
- NewBusinessDevelopment:
oIdentifyandpursueopportunitiesforupsellingandcross-sellingadditional services to existing clients.
oSupportthesalesteaminacquiringnewclientsbyleveragingrelationshipsand providing insights into market dynamics.
Requirements
Bachelor’sdegreeinBusinessAdministration,Logistics,SupplyChain,orarelatedfield.
Minimumof3yearsofexperienceinkeyaccountmanagementwithinthefreight
- forwarding or logistics industry.
- Strongunderstandingoffreightforwardingprocesses,includingair,sea,andlandtransportation. Excellent negotiation,
- communication, and interpersonal skills.
Provenabilitytomanagemultipleaccountsandprojectssimultaneously,meeting
deadlines and achieving targets.
ProficiencyinCRMsoftwareandMSOfficeSuite.
Job description provided by Stockarea.
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