Trainee - Program Insights & Reporting

The Trainee – Program Insights & Reporting will support the Program Intelligence & Analytics (PI&A) function by ensuring that program and deployment data is converted into accurate, timely and actionable insights for the National Unit, CPO and leadership.

The role will work closely with Trainee – Program Intelligence (PI) Engineering & Dashboards and own the regular reporting cadence, consolidate data from programs and deployments, support KPI tracking, and conduct analytical deep-dives to help leadership understand performance, identify trends and make informed decisions.

• KPI tracking & performance reporting

• Track program performance against the agreed PI&A KPI framework.
• Consolidate program, deployment and operational data into a common, visual reporting structure.
• Maintain accurate and up-to-date KPI trackers and performance reports and sharing structures.
• Identify gaps, anomalies and emerging trends in program performance.
• Enable teams in improving the quality and timeliness of data submissions.

• Monthly MIS & leadership reporting

• Coordinate the monthly MIS cycle across programs and teams.
• Support in preparing monthly leadership reports highlighting key performance indicators, trends, gaps and actions, and quarterly leadership and Board review packs.
• Ensure reports are accurate, consistent and delivered according to the agreed reporting calendar.
• Develop concise narratives and visual summaries to communicate key findings to senior audiences.

• Analytical deep-dives

• Conduct analytical deep-dives in response to questions from the CPO and program leads.
• Analyse program, deployment and operational data to identify drivers of performance.
• Translate data into clear findings, implications and decision points.
• Support forecasting, scenario analysis and performance reviews where required.
• Investigate unusual movements or discrepancies in reported performance.

• Data coordination & quality

• Coordinate timely data submissions from MEL, program and deployment teams, with follow ups to resolve missing, inconsistent or inaccurate data.
• Perform basic data validation and quality checks before information is incorporated into reports.
• Maintain documentation of reporting definitions, data sources and reporting processes.
• Work closely with the BI Engineering & Dashboards Associate to ensure reporting requirements are correctly translated into dashboards and automated reports.

• Cross-functional support

• Work with program teams to understand reporting needs and translate them into analytical outputs.
• Coordinate with Finance, Operations, MEL and other relevant functions where their data contributes to PI&A reporting.
• Use existing MEL indicators where relevant rather than creating duplicate data-collection requirements.
• Support periodic portfolio performance reviews and other strategic analyses led by PI&A.

Requirements

• Education: MBA preferred; Bachelors/Masters degree in Business Administration, Computer Science, Data Analytics, Statistics, or a related field
• Experience: 0-2 years in program analytics, reporting, consulting, business analysis or a related field (relevant internship experience is an advantage for fresh graduates).
• Strong analytical and problem-solving skills, strong Excel / spreadsheet skills; familiarity with BI tools is an advantage.
• Ability to work with multiple datasets and identify patterns, trends and inconsistencies, turn quantitative analysis into clear, concise narratives for senior audiences.
• Strong written and verbal communication skills, attention to detail and ability to manage recurring reporting deadlines.
• Comfortable working with program teams and coordinating inputs across multiple stakeholders.
• Experience in the development, public-sector, social-impact or other mission-driven environment would be an advantage.