Process Coordinator

Key Responsibilities 1. End-to-End Process Coordination · Own multiple assigned processes from initiation through completion. · Break each process into clear steps, owners, deadlines and expected outputs. · Ensure every action item is assigned, tracked and closed within the agreed timeline. · Follow up proactively with team members without waiting for reminders from management. · Identify missing information, dependencies, bottlenecks and delays at an early stage. · Escalate unresolved risks to the founders with clear facts and recommended next actions. 2.

Cross-Functional Execution · Coordinate between departments such as Operations, HR, Recruitment, Customer Support, Sales, Marketing, Finance, Product, QA and Engineering. · Ensure handovers between teams are complete and responsibilities are clearly understood. · Arrange process-related discussions when coordination gaps cannot be resolved through routine follow-up. · Maintain alignment between all stakeholders and avoid tasks being lost between departments. · Communicate changes in scope, priority or deadlines to the relevant stakeholders. 3.

Tracking, Documentation and Reporting · Maintain trackers, checklists, process documents, action lists and status reports. · Record key decisions, responsibilities and deadlines from meetings or discussions. · Provide concise daily or weekly updates on progress, delays, risks and required decisions. · Ensure process documents and SOPs remain current when workflows change. · Use Zoho Projects, spreadsheets and other internal tools to maintain visibility and accountability. 4.

Process Discipline and Improvement · Check whether teams are following the defined process and required documentation. · Identify recurring coordination failures, approval delays, unclear ownership or repeated follow-ups. · Suggest simple improvements that make processes clearer, faster and easier to track. · Help introduce templates, checklists, reminders and review mechanisms for repeatable processes. · Support the founders in standardizing execution across growing teams.

Requirements Required Experience and Skills · 1-3 years of experience in process coordination, operations coordination, project coordination, administration, PMO support or a similar execution-focused role. · At least one year of practical experience coordinating tasks or processes across multiple people or teams is preferred. · Excellent follow-up skills and the confidence to hold owners accountable for commitments. · Strong written and verbal communication skills. · Ability to organize multiple processes, deadlines and stakeholders simultaneously. · Good working knowledge of spreadsheets, documents, email and task-management systems. · Ability to create clear trackers, meeting notes, checklists and status reports. · Comfort working directly with founders and providing transparent updates. · Strong attention to detail, reliability and a closure-oriented mindset. · Willingness to work from the Noida office.