BrandCrest Holdings Consulting

Alliance Manager

Mumbai, India In person Full-time
  • BrandCrest Holdings is a diversified business group committed to building agile, high-impact brands
  • across India’s evolving business landscape. We operate through two key verticals:
  • AdCrest – Our full-stack advertising and marketing powerhouse, offering services across brand
  • activations, OOH, transit, influencer, video, and digital marketing under specialized sub-brands.
  • FinCrest – Our financial advisory and compliance services vertical, delivering tax consulting,
  • regulatory guidance, virtual CFO solutions, and business finance strategy to startups and
  • enterprises.

About the Role

  • This is a contractual, on-site role as an Alliance Manager in AdCrest, located in Mumbai. As an Alliance Manager, you will be responsible for executing field operations and coordinating with clients, vendors,
  • and internal teams to ensure smooth implementation of advertising campaigns. You will be the primary
  • point of contact between the company and the clients, providing excellent customer service and
  • ensuring client satisfaction. This role requires a high level of organization, effective communication, and
  • the ability to manage multiple tasks simultaneously.

Key Responsibilities

  • Client Relationship Management:
  • ✓ Build and maintain strong relationships with clients, understanding their needs and providing
  • prompt assistance.
  • ✓ Ensure client satisfaction by delivering exceptional customer service and resolving issues in a
  • timely manner.
  • Campaign Execution:
  • ✓ Coordinate and oversee the execution of advertising campaigns at various locations.
  • ✓ Liaise with vendors, suppliers, and external agencies to ensure timely delivery of materials and
  • services.
  • ✓ Monitor campaign progress, troubleshoot any issues, and provide regular updates to clients
  • and internal teams.
  • Field Operations:
  • ✓ Conduct field visits to ensure the smooth functioning of campaigns and resolve on-ground
  • challenges.
  • ✓ Supervise and manage field staff involved in campaign implementation.
  • ✓ Maintain accurate records of field activities, expenses, and reports.
  • Documentation and Reporting:

✓ Prepare necessary documents, including campaign reports, status updates, and feedback

summaries.

  • Quality Control:

✓ Ensure adherence to quality standards and brand guidelines in all campaign executions.

Requirements

Specification

  • Experience: 0.6months - 2yrs Operation Executive
  • (Advertising agency experience is an added advantage)
  • Salary: Open to discussion
  • Location: Mumbai

Qualification

  • Strong interpersonal and communication skills.
  • Good organizational and time management abilities.
  • Ability to multitask and work under pressure to meet deadlines.
  • Valid driver's license and willingness to travel as required.
  • Proven experience as a Field Executive or in a similar client-facing role

Benefits

Perks & Benefits

✓ Glass Door Work Culture

✓ Mentorship

✓ Flexible Hours

✓ Casual Wear (Except for Client facing Employees)

✓ Refreshment

✓ Parking

✓ Compensatory Offs

✓ Travel & Expense Reimbursement

✓ Accidental Insurance

✓ Health Insurance

✓ Company Retreats

✓ Team Building Events

✓ ESOPs

✓ Perks from Client

✓ Networking & Conference

✓ Job Training

Job description provided by BrandCrest Holdings.
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