- ·Monitor network availability, performance, and
- reliability across enterprise environments.
- ·Provide Level-3 support for complex network
- incidents, changes, and problems.
- ·Configure, install, troubleshoot, and maintain
- routers, switches, firewalls, load balancers, wireless, and data center network
- components.
- ·Plan, design, and execute IT changes and network
- projects with proper documentation and governance.
- ·Perform trend analysis, identify potential
- network problems, and drive proactive remediation.
- ·Create and maintain troubleshooting guides,
- knowledge articles, and operational documentation.
- ·Ensure accurate incident, change, and problem
- records using standard ITSM processes.
·
Requirements
- ·Strong understanding of OSI model, TCP/IP,
- routing, switching, VLANs, LACP, RSTP, IGMP, QoS, and routing protocols
- including BGP.
- ·Hands-on experience with enterprise LAN, WAN,
- Wi-Fi, firewall, VPN, and data center network environments.
- ·Experience with Cisco Nexus/NX-OS, F5 Load
- Balancers, ASA, Juniper SRX, Palo Alto, and multi-vendor Wi-Fi platforms such
- as Cisco and Juniper Mist.
- ·Ability to troubleshoot complex network issues
- using monitoring tools and packet analysis tools such as Wireshark.
- ·Good knowledge of incident, change, and problem
- management practices.
Experience with F5 LTM, web application
- firewalls, RADIUS, IPVPN technologies such as GRE/IPsec, and network automation
- or scripting using Python and ansible.
- ·Knowledge of ITIL framework and relevant
- networking certifications will be an added advantage.
Job description provided by Colruyt Group.
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