Business Analyst

Key Responsibilities

Analyze

and document business processes, requirements, and user needs.

Collaborate

with product owners, developers, architects, UX designers, and business

stakeholders to define solutions.

Support

the design and evolution of e-commerce capabilities across web, mobile,

content, checkout and customer domains.

Translate

business requirements into functional specifications, user stories, and

acceptance criteria.

Facilitate

workshops, requirement gathering sessions, and solution discussions.

Assess

• the impact of changes across systems, processes, and customer journeys.
• Act as
• an integrator between multiple IT teams like Product, Price and Personal
• Assistant.

Monitor

platform performance and identify opportunities for improvement.

Support

testing, releases, and post-release validation to ensure delivered

solutions meet expectations.

Drive

alignment between business goals, customer experience, and technical

feasibility.

What We're Looking For

Experience

as a Business Analyst, Functional Analyst, Solution Analyst, or similar

role.

Strong

analytical and problem-solving skills.

Ability

to communicate effectively with both business and technical stakeholders.

Experience

working in Agile product teams.

Understanding

of digital customer journeys and e-commerce processes.

Experience

translating complex business challenges into practical solutions.

Strong

stakeholder management and facilitation skills.

Nice to Have

Experience

with e-commerce platforms, digital products, or omnichannel retail

environments.

Familiarity

with web technologies, customer-facing applications, and digital

ecosystems.

Knowledge

of SEO principles and website optimization is considered a plus, but is

not required.

Experience

with analytics, personalization, customer engagement, or digital marketing

platforms is an advantage.