Senior Engineer - SAP Basis Admin

The SAP Basis Administrator is responsible for the day-to-day administration, monitoring, maintenance, and technical support of SAP landscapes. The role supports SAP ECC, SAP BW, SAP NetWeaver Java, SAP PO, SAP Solution Manager, SAP S/4HANA and SAP BW/4HANA systems across Windows and Linux environments, including Microsoft Azure. The position requires 3-7 years of hands-on SAP Basis experience with SAP HANA, Microsoft SQL Server, and Oracle databases, with a strong focus on system availability, performance, security, troubleshooting, and operational excellence.

Key Responsibility

Perform day-to-day SAP Basis administration, system monitoring, health checks, troubleshooting, and operational support across SAP landscapes.

Administer and support SAP ECC, SAP BW, SAP NetWeaver Java, SAP Process Orchestration (PO), SAP Solution Manager, SAP S/4HANA, and SAP BW/4HANA systems.

Perform SAP system start/stop, instance monitoring, work process monitoring, background job administration, spool administration, lock management, update monitoring, and RFC/connectivity checks.

Manage SAP users from a Basis perspective, profiles/parameters, operation modes, logon groups, SAP services, and technical system configurations in coordination with Security and functional teams.

Support SAP transport management (STMS), transport imports, troubleshooting of failed imports, and coordination of transport activities across environments.

Perform kernel upgrades, SAP Support Package/Stack updates, SAP Notes implementation support, add-on/component maintenance, and patching activities following approved change procedures.

Support SAP HANA administration including monitoring, backup/recovery coordination, memory and performance monitoring, alerts, services, tenant/system database checks, and basic SQL troubleshooting.

Support SAP systems running on Microsoft SQL Server and Oracle databases, including database monitoring, space management, backup/recovery coordination, connectivity, and performance troubleshooting with database teams.

Administer SAP application environments on Windows Server and Linux, including file systems, permissions, services, mounts, OS-level checks, and coordination of OS patching and maintenance.

Support SAP workloads hosted on Microsoft Azure, including virtual machines, storage, networking/connectivity, monitoring, backup/DR activities, and coordination with Azure infrastructure teams.

Perform system copy/refresh, client administration and client copy activities, post-copy technical tasks, and environment validation as required.

Monitor system performance and availability using SAP tools such as ST22, SM21, SM50/SM66, SM37, SM12, SM13, SM20, ST03N, ST04/DBACOCKPIT and related administration transactions.

Support SAP Solution Manager / monitoring tools for system monitoring, EarlyWatch/technical monitoring, diagnostics, and operational reporting where applicable.

Support SAP NetWeaver Java and PO systems, including Java instance monitoring, NWA administration, JVM/heap monitoring, deployments, logs/traces, and interface-related technical troubleshooting.

Participate in SAP upgrades, migrations, S/4HANA transformation activities, HANA migrations, cloud migrations, high availability/disaster recovery tests, and planned maintenance activities.

Manage and monitor SAP backups, file systems, certificates, RFCs, SAProuter/connectivity, interfaces, and technical batch operations; escalate infrastructure, network, or application issues appropriately.

Maintain technical documentation, SOPs, operational runbooks, system inventory, change records, incident/problem records, and audit evidence.

Work closely with SAP functional, ABAP/development, Security, Database, OS, Network, Cloud, and vendor teams to resolve incidents and deliver changes.

Participate in on-call / out-of-hours support for planned changes and priority incidents when required, and follow ITIL-aligned incident, problem, change, and service management processes.

Job Specific Skills

• Strong foundation in core SAP Basis administration, monitoring, troubleshooting, transports, jobs, spools, locks, updates, RFCs, profiles/parameters, and system performance analysis.
• Hands-on support experience with SAP ECC and SAP BW; practical exposure to SAP S/4HANA and SAP BW/4HANA environments.
• Experience supporting SAP NetWeaver Java, SAP PO and SAP Solution Manager environments.
• Working knowledge of SAP HANA administration and familiarity with Microsoft SQL Server and Oracle databases in SAP landscapes.
• Experience with Windows Server and Linux operating systems; ability to perform OS-level troubleshooting relevant to SAP applications.
• Exposure to Microsoft Azure cloud infrastructure and SAP workloads on Azure, including VM, storage, networking, backup and DR concepts.
• Understanding of SAP system copies/refreshes, upgrades, patching, kernel maintenance, support packages and migration activities.
• Knowledge of high availability, disaster recovery, backup/recovery, security hardening and SAP operational best practices.
• Good analytical, troubleshooting, documentation, communication and stakeholder-management skills; ability to work independently and within cross-functional teams.

Requirements

Qualification and Experience

Bachelor's degree in Computer Science, Information Technology, Engineering, Bachelor’s degree in IT (BSc IT) or a related discipline. Equivalent relevant SAP Basis experience may also be considered.

3-7 years of hands-on experience in SAP Basis administration and technical operations, supporting enterprise SAP landscapes.

Certifications

• SAP Certified Technology Associate / SAP System Administration certification - preferred.
• SAP HANA administration certification - preferred.
• Microsoft Azure Fundamentals (AZ-900) or Azure Administrator (AZ-104) - added advantage.
• ITIL Foundation - preferred.