Enhance
- existing systems by analyzing business objectives, preparing action plans, and
- identifying areas for modification and improvement.
- Maintain and support existing
- software systems by identifying, diagnosing, and resolving defects.
- Interact with clients to manage
- product support activities and ensure timely issue resolution.
Research
- and develop expertise in new technologies; create technical specifications,
- documentation, and test plans.
- Handle Incident Tickets and Change
- Requests effectively, ensuring minimal service disruption.
Perform
- database maintenance, data migration, and server migration activities.
- Provide Level 1 and Level 2 live
- issue support to ensure smooth system operations.
Manage
new instance creation and configuration as required for projects or clients.
Requirements
Experience
3.5+ years in software development or application support.
Bachelor's
degree in computer science, Information Technology, Electronics, or a related
field. (A master’s degree or relevant certification is a plus.)
Strong
communication skills in English — both written and verbal.
Good
- analytical and problem-solving abilities.
- Hands-on experience with ASP.NET,
- JavaScript, jQuery, API and SQL Server.
Understanding
of the Software Development Life Cycle (SDLC) and application maintenance
processes.
Ability
- to troubleshoot and resolve technical issues effectively.
- Team-oriented,
- with the ability to work independently when required.
Eagerness
to learn new technologies and adapt to evolving project needs.
Willingness
to work in Shifts.
Job description provided by Karomi.
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