Job Summary
- We are seeking a Retail Sales Trainer to enhance store performance through structured training
- programs and on-ground coaching. This role involves continuous travel across all stores to assess
- team performance, address skill gaps, and ensure consistent service excellence through effective
- training and reporting. Strong proficiency in Microsoft Excel, Word, presentation preparation, and
- professional email communication, along with excellent interpersonal and communication skills,
- is required.
Requirements
Key Responsibilities
- New Store onboarding
- Ensure employees are well-versed in daily store operations.
- Demonstrate customer interaction, product recommendations, and effectives sales
techniques in a high-end retail environment.
- Teach the perfume consultant the art of scent consultation, upselling, cross selling and
creating a personalized purchase experience that aligns with the nature of the brand.
- Store Visits & Evaluations
- Prepare weekly visit plans and realising it.
- Make regular store visits to observe, coach, and support frontline staff as per visit
plan and visit checklist.
- Evaluate staff performance and identify skill gaps through live interactions or
assessments.
- Provide feedback to Store Managers and report improvements or issues to the
Training Head and ASM’s.
- Critical Store Training
- Conduct weekly/monthly calls with ASM’sto identify critical stores.
- Identify underperforming storesthrough sales data and ASM Feedback.
- Create and execute targeted training plans to address specific performance issues –
store orstaff.
- Track post-training improvements and report progress training head and ASM’s.
- Daily Activity & Reporting
- Maintain daily training activity logs, including sessions conducted, topics covered.
- Submit end-of-day and weekly reportsto the Head of Training.
Benefits
PF
ESI
Health Insurance
Job description provided by Make Your Own Perfume (MYOP).
View the original posting