Make Your Own Perfume (MYOP) Retail & E-commerce

Corporate Trainer

Kozhikode, India In person Full-time

Job Summary

  • We are seeking a Retail Sales Trainer to enhance store performance through structured training
  • programs and on-ground coaching. This role involves continuous travel across all stores to assess
  • team performance, address skill gaps, and ensure consistent service excellence through effective
  • training and reporting. Strong proficiency in Microsoft Excel, Word, presentation preparation, and
  • professional email communication, along with excellent interpersonal and communication skills,
  • is required.

Requirements

Key Responsibilities

  • New Store onboarding
  • Ensure employees are well-versed in daily store operations.
  • Demonstrate customer interaction, product recommendations, and effectives sales

techniques in a high-end retail environment.

  • Teach the perfume consultant the art of scent consultation, upselling, cross selling and

creating a personalized purchase experience that aligns with the nature of the brand.

  • Store Visits & Evaluations
  • Prepare weekly visit plans and realising it.
  • Make regular store visits to observe, coach, and support frontline staff as per visit

plan and visit checklist.

  • Evaluate staff performance and identify skill gaps through live interactions or

assessments.

  • Provide feedback to Store Managers and report improvements or issues to the

Training Head and ASM’s.

  • Critical Store Training
  • Conduct weekly/monthly calls with ASM’sto identify critical stores.
  • Identify underperforming storesthrough sales data and ASM Feedback.
  • Create and execute targeted training plans to address specific performance issues –

store orstaff.

  • Track post-training improvements and report progress training head and ASM’s.
  • Daily Activity & Reporting
  • Maintain daily training activity logs, including sessions conducted, topics covered.
  • Submit end-of-day and weekly reportsto the Head of Training.

Benefits

PF

ESI

Health Insurance

Job description provided by Make Your Own Perfume (MYOP).
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