Sales Account Manager

• We are looking for a Sales Account Manager to join
• our team. As a Sales Account Manager, you will be responsible for
• managing and growing our client accounts. You will be responsible
• for developing and implementing strategic account plans, negotiating
• contracts, and ensuring customer satisfaction.

Responsibilities

Client Relationship Management

• Build and maintain strong, long-term relationships
• with clients to foster loyalty and satisfaction.
• Act as the primary point of contact for clients,
• addressing concerns and proactively identifying solutions.

Strategic Account Planning

• Develop and execute customized account strategies that
• align with client goals and company objectives.
• Regularly assess account health and identify
• opportunities for growth and optimization.

Contract Negotiation & Management

• Lead contract discussions and ensure mutually
• beneficial terms for both clients and the company.
• Manage renewals and renegotiations, ensuring
• long-term, sustainable client partnerships.

Customer Satisfaction & Support

• Address client issues or concerns promptly, ensuring
• timely resolution and satisfaction.
• Gather feedback to improve service delivery and ensure
• continuous client success.

Collaboration with Internal Teams

• Work closely with sales, marketing, and customer
• support teams to ensure client needs are met efficiently.
• Provide internal teams with valuable insights and
• feedback to enhance client experience.

Sales & Revenue Growth

• Identify opportunities to grow accounts through
• up-selling and cross-selling.
• Develop strategies to drive account expansion and meet
• sales targets.

CRM Management & Reporting

• Maintain accurate client records and track sales
• activities using CRM software.
• Generate regular reports to track performance, sales
• pipeline, and account health.

Requirements

• Bachelor's degree in Business Administration or related

field

• 3+ years of experience in sales or account

management

• Effective communication and negotiation

skills

• Analytical skills to identify customer needs and

develop solutions

• Strategic account planning

experience

• Sales skills to close deals and meet

targets

• Proficiency in CRM software

Benefits

• Health insurance coverage for self, spouse and kids.
• Retirement savings plan with employer matching contributions
• Opportunities for professional development and advancement

within the organization