Coaching & Leadership Development Specialist

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Coaching and Leadership Development Specialist

Salary: £40,000 - £45,000 per annum with up to 10% annual bonus paid quarterly + competitive benefits package

Location: Remote with occasional travel to office locations

The Coaching & Leadership Development Specialist is responsible for supporting the design, delivery and embedding of coaching and leadership development activity across the Health Assessment Advisory Services (HAAS) within Ingeus.

The postholder will work closely with the Leadership Development Lead to support the iLEAD leadership development programme, embed a consistent coaching approach across HAAS, and strengthen manager confidence in effective development, feedback, performance, wellbeing and career conversations.

A core focus of the role is to help build practical coaching capability across managers, trainers, emerging leaders and colleagues. The postholder will develop coaching resources, facilitate coaching sessions, support action learning and reflective practice, and help ensure leadership development is transferred into day-to-day management practice.

The role will contribute to a culture of continuous learning, confident leadership and effective people development by supporting accessible, inclusive and practical coaching interventions across HAAS.

What you’ll be doing

• Support the Leadership Development Lead to develop and embed a consistent HAAS coaching framework.
• Support delivery and embedding of the iLEAD leadership development programme.
• Create, develop and deliver coaching sessions, group coaching, reflective practice sessions and development conversations for identified cohorts.
• Support managers, trainers, emerging leaders and aspiring leaders to build confidence in coaching skills.
• Develop practical coaching tools, templates, guides and resources for managers and leaders.
• Support the creation of coaching resources for Personal Development Reviews/Plans, career conversations, feedback conversations, wellbeing conversations and performance discussions.
• Facilitate action learning sets, peer learning groups, confidence-building sessions and learning reinforcement activities.
• Help participants apply learning from leadership development programmes into day-to-day leadership and management practice.
• Gather participant feedback and identify themes to support continuous improvement of iLEAD and wider leadership development activity.
• Work with the Leadership Development Lead to ensure coaching is integrated into leadership development journeys rather than treated as a standalone activity.
• Design and deliver bite-sized coaching, manager confidence and skills practice sessions.
• Support managers to develop effective coaching habits that improve colleague development, engagement, performance and progression.
• Work with Content, Digital Learning and LMS colleagues to ensure coaching resources are accessible, engaging and available on iLearn where appropriate.
• Maintain accurate and up-to-date coaching materials, session plans, reflective templates and manager toolkits.
• Track coaching activity and provide regular updates to the Leadership Development Lead.
• Support evaluation of coaching impact, including participant confidence, behaviour change, learning transfer and participant experience.
• Identify common development themes from coaching activity while maintaining appropriate confidentiality.
• Build effective relationships with managers, leaders, People & Culture, L&D colleagues, operational stakeholders and iLEAD participants.
• Promote inclusive, ethical and psychologically safe coaching practice.
• Maintain up-to-date knowledge of coaching, leadership development, adult learning and behaviour change practice.
• Maintain a personal development plan and engage in ongoing CPD relevant to coaching, leadership development and L&D.

Essential Criteria

• Experience delivering coaching, mentoring, learning or development support.
• Experience delivering group coaching, action learning sets or peer learning interventions.
• Experience supporting managers, leaders or colleagues to improve confidence and capability.
• Strong understanding of coaching principles, reflective practice and behaviour change.
• CIPD Level 5 Associate Diploma in Organisational Learning & Development, People Management, HR, Coaching or equivalent qualification.
• ILM Level 5 Coaching & Mentoring qualification or equivalent professional coaching qualification.
• Experience designing or delivering learning sessions, workshops, coaching resources or development materials.
• Strong facilitation, communication and active listening skills.
• Ability to build trust and credibility with managers, leaders and participants.
• Ability to create practical, accessible and easy-to-use development resources.
• Good understanding of adult learning principles and blended learning approaches.
• Ability to work sensitively with confidential development themes and coaching conversations.
• Strong organisational and administrative skills.
• Ability to gather feedback and use it to improve development interventions.
• Ability to work collaboratively with L&D colleagues, operational managers and People & Culture.
• Strong written communication skills and attention to detail.
• Flexible, proactive and able to work effectively as part of a dispersed team.
• Evidence of relevant CPD in coaching, mentoring, L&D, HR or leadership development.
• General IT skills and ability to use software effectively.

Desirable Experience

Experience supporting leadership development programmes.

Experience using an LMS or digital learning platform to support learning and development activity.

Experience working in a healthcare, public service, regulated or contract-led environment.

Experience supporting talent development or career progression activity.

CIPD Level 5 Associate Diploma in Organisational Learning & Development, People Management, HR, Coaching or equivalent qualification.

ILM Level 5 Coaching & Mentoring qualification or equivalent professional coaching qualification.

ICF accreditation or equivalent professional coaching accreditation.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.