Ingram Micro Retail & E-commerce

Senior Copilot & Agentic AI Delivery Consultant

Viladecans, Spain +1 Hybrid Full-time

Location: Madrid, Spain

It's fun to work in a company where people truly BELIEVE in what they're doing!

Let’s Shape Tomorrow with AI That Delivers Real Business Impact

At Ingram Micro, we help businesses realize the promise of technology. As one of the world's leading technology distributors and solutions providers, we connect people, technology, and opportunities at global scale. Through innovation, expertise, and strong partnerships, we enable organizations to transform, grow, and stay ahead in a rapidly evolving digital world.

Within our EMEA Unified Services Centre, the Data & AI team helps customers unlock value from emerging technologies, accelerating adoption of Microsoft AI solutions and turning business challenges into measurable outcomes. As part of our Copilot and Agent Center of Excellence, we guide organizations from strategy and readiness through deployment, adoption, governance, and scale.

At Ingram Micro, how we work is as important as what we achieve. We deliver results with integrity, use imagination to solve complex challenges, act with courage to embrace emerging technologies, take responsibility for customer success, and invest in developing talent across our teams. Collaboration, continuous learning, diversity of thought, and a customer-first mindset are fundamental to our culture and the way we shape tomorrow together.

The Role

As a Senior Copilot & Agentic AI Delivery Consultant, you will help customers successfully adopt and scale Microsoft Copilot and Agentic AI solutions. Acting as a trusted advisor and technical delivery lead, you will transform business requirements into secure, production-ready solutions that drive measurable business value.

You will

  • Lead customer workshops, discovery sessions, and AI opportunity assessments.
  • Design and deliver Microsoft Copilot and Agentic AI solutions that address real business needs.
  • Guide customers through readiness, adoption, governance, and change management activities.
  • Deploy and configure solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, and related technologies.
  • Enable customer makers, champions, and administrators through training and knowledge transfer.
  • Ensure security, governance, Responsible AI, and operational excellence are embedded throughout delivery.
  • Measure adoption, usage, and business outcomes to support continuous improvement and expansion.
  • Contribute reusable assets, best practices, and innovations to the EMEA Center of Excellence.

What Will Help You Succeed

We're looking for someone who combines technical expertise, consulting capability, and a passion for helping customers realize value from AI.

You will bring

Experience delivering customer-facing Microsoft 365, Copilot, Power Platform, AI, or cloud solutions.

Proven success leading technical engagements from discovery through deployment and adoption.

Hands-on expertise with Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, and Agentic AI technologies.

Strong understanding of security, governance, identity, compliance, and Responsible AI principles.

Experience facilitating workshops, training users, and supporting organizational adoption.

The ability to translate business needs into practical, scalable technology solutions.

Strong communication and stakeholder management skills across business and technical audiences.

A growth mindset, curiosity for emerging technologies, and a passion for innovation.

Why Join Ingram Micro?

At Ingram Micro, you'll have the opportunity to work at the forefront of AI innovation while collaborating with talented colleagues, industry-leading technology partners, and customers across EMEA. We invest in continuous learning, career development, and meaningful work that creates real impact. If you're looking to help shape the future of work, build expertise in cutting-edge AI technologies, and grow your career in a global, inclusive environment, we'd love to hear from you.

Let's shape tomorrow together.

Additional Locations: Viladecans, Spain

Job description provided by Ingram Micro.
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