Sr Business Development Representative

Location: Buffalo, NY, United States of America

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Drive Growth. Influence Strategy. Create Impact.

Are you a consultative sales professional who enjoys building relationships, owning accounts, solving complex business challenges, and turning insights into action? We're looking for a Senior Business Development Representative (Sr. BDR) to help drive revenue growth, expand customer engagement, and support partner success through strategic business development and solution enablement.

In this role, you'll serve as a trusted advisor to customers, reseller partners, vendors, and internal stakeholders. You'll leverage your sales expertise, business acumen, and analytical skills to identify opportunities, improve business outcomes, and create measurable impact. Success in this position requires strong account ownership, critical thinking, problem-solving abilities, and the ability to use data to drive business decisions.

What You'll Do

Business Development & Account Growth

• Develop and execute business development strategies that drive customer acquisition, revenue growth, solution adoption, and account expansion.
• Manage and grow assigned accounts through proactive relationship building and consultative selling.
• Identify, qualify, and nurture sales opportunities while maintaining a healthy sales pipeline.
• Partner with internal sales teams to accelerate opportunities and achieve business objectives.
• Support end-customer acquisition efforts while expanding engagement within existing accounts.

Strategic Problem Solving & Process Improvement

• Evaluate business challenges and recommend solutions that improve customer outcomes and operational efficiency.
• Identify workflow inefficiencies and develop new processes that enhance productivity, scalability, and performance.
• Demonstrate critical thinking and sound business judgment when addressing customer, partner, and organizational needs.
• Apply analytical thinking and data interpretation to support decision-making and business planning.

Solution Enablement

• Develop expertise across technology solutions, services, and platform capabilities.
• Educate customers and partners on solution offerings, programs, and business value.
• Deliver presentations, training sessions, and enablement resources that drive adoption and customer success.
• Stay informed on emerging technologies, industry trends, and competitive market dynamics.

Customer & Vendor Relationship Management

• Serve as a primary point of contact for customers and vendors, providing responsive support and strategic guidance.
• Develop strong relationships with key decision makers and stakeholders.
• Collaborate with vendors on promotions, programs, product updates, and go-to-market initiatives.
• Deliver an exceptional customer experience through effective communication, ownership, and accountability.

Data Analysis & Business Insights

• Analyze sales performance, customer engagement metrics, utilization trends, and business results to identify opportunities for growth.
• Interpret data and market information to make informed recommendations and business decisions.
• Leverage CRM and reporting tools to manage account activity, pipeline progression, and customer engagement.
• Present actionable insights that improve adoption, revenue generation, and overall business performance.

Leadership & Continuous Improvement

• Mentor and support other Business Development Representatives by sharing best practices and knowledge.
• Serve as a resource for complex customer, vendor, and process-related challenges.
• Contribute to operational excellence initiatives and continuous improvement efforts across the business.
• Foster collaboration across cross-functional teams to achieve shared goals.

Required Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• 3+ years of experience in business development, sales, account management, inside sales, customer success, sales enablement, technology sales, or a related field.
• Demonstrated account ownership experience with responsibility for customer relationships, revenue growth, and business development activities.
• Experience using CRM platforms to manage accounts, opportunities, sales pipelines, and customer interactions.
• Proven ability to identify business challenges and implement solutions that improve processes, workflows, or business outcomes.
• Experience interpreting data, analyzing trends, and using insights to guide decision making and business strategy.
• Strong consultative selling, prospecting, relationship-building, and customer engagement skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong critical thinking, problem-solving, and analytical abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Demonstrated ability to collaborate effectively with customers, vendors, and cross-functional teams.
• Customer-focused mindset with a strong sense of ownership, accountability, and results orientation.

Preferred Qualifications

Experience in technology distribution, SaaS, cloud, cybersecurity, infrastructure, software, hardware, or related technology solutions.

Experience supporting reseller, channel, vendor, partner, or distribution business models.

Knowledge of pipeline management, sales methodologies, customer lifecycle management, and sales enablement programs.

Experience presenting business or technology solutions to diverse audiences.

Experience training, mentoring, coaching, or leading peers.

Advanced proficiency with CRM platforms, reporting tools, and business analytics.

Demonstrated success driving process improvements, operational efficiencies, or workflow optimization initiatives.

Experience leveraging customer and sales data to identify trends, opportunities, and strategic recommendations.

Why Join Us?

You'll have the opportunity to make a meaningful impact by helping customers grow their businesses, adopt innovative technology solutions, and achieve measurable results. Here, you'll gain exposure to industry-leading technology partners, collaborate with talented professionals across the organization, and continue developing your career through ongoing learning, mentorship, and growth opportunities.

If you're looking for a role where you can build relationships, own business outcomes, solve complex challenges, and contribute to strategic growth initiatives, we encourage you to apply.

Let's shape tomorrow.

The typical base pay range for this role across the U.S. is USD $56,000.00 - $89,600.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.