Intercom logo
Enterprise SaaS

Intercom is hiring. 90 roles are open right now.

Browse the openings below to see requirements, locations, and pay where available. Scoutify can fill in and send your application to the ones that match your search.

Founded2011
Posted (90d)59

INTERVIEW PREP

2 interview questions for Intercom (2 from real candidates)

See 2 interview questions

[01] HIRING NOW

See Intercom's current openings.

We update these listings as we find new roles and learn that others have closed.

Open roles

90

Posted (90d)

59

Posted range

—

Roles with the most current openings

Sales
22 roles
Customer Success
13 roles
Sales Engineer
12 roles
Machine Learning Engineer
11 roles
Account Executive
10 roles

Let Scoutify apply to Intercom for you.

Applying by hand takes about 10 minutes per role. Scoutify fills in and sends the application for you when a role matches your search.

[03] COMPENSATION

What Intercom pays.

Compensation depends on the role and location. Check the individual postings below for employer-provided salary information.

By level · reported by current and former Intercom employees on Levels.fyi

Product Manager

Source: Levels.fyi
LevelTotalBaseEquityBonusN
Principal Product Manager$220K$149K$60K$12K4

Software Engineer

Source: Levels.fyi
LevelTotalBaseEquityBonusN
Product Engineer 1$71K$68K$2K$0K7
Product Engineer 2$86K$77K$7K$1K15
Product Engineer 3$103K$96K$6K$1K9
Senior Product Engineer$141K$117K$21K$2K20

Source: Levels.fyi · median across reported samples

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[04] VISA SPONSORSHIP

Some international hires.

Intercom has filed a small number of H-1B petitions, so it's possible but not routine.

Limited sponsorship · small petition history

Source: USCIS H-1B Employer Data Hub. Classifications: yes (5+ approvals), conditional (1-4), no (0).

[05] WHERE THEY'RE HIRING

Where Intercom is hiring.

These are the cities named in current job listings. A role can appear in more than one city. Remote roles may also appear in these cities and can have location requirements.

Top cities by open roles

Dublin, Leinster, IE
28 roles
London, England, GB
17 roles
San Francisco, California
15 roles
Chicago, Illinois
12 roles
Berlin, State of Berlin, DE
7 roles
Sydney, New South Wales, AU
4 roles

Remote: 5 positions

[06] OFFICES

Where Intercom works.

Intercom office locations

© Mapbox © OpenStreetMap

We've mapped 3 Intercom offices across 2 cities, including 55 2nd St Fl 4, San Francisco, CA 94105, so you know where you'd report before you apply.

Also in: Chicago

Office data © OpenStreetMap contributors

[07] LAYOFF HISTORY

What past rounds looked like.

Intercom has had 3 reported layoff rounds on public record since 2020. We list these because candidates routinely tell us they wish they had known before applying. Context, not a verdict.

Reported rounds

3

Headcount cut

212

Most recent

Nov 14, 2022

124 roles (~13% of staff)

Source

Sep 7, 2022

49 roles (~5% of staff)

Source

May 20, 2020

39 roles (~6% of staff)

Source

Source: Layoffs.fyi, public record

[08] KEY FACTS

Founded

1989

Data: Wikidata (CC0) · Q1097348

[10] FROM THE POSTINGS

What the job postings tell us.

These details come from the linked postings. Benefits and working arrangements can differ by role and location.

Intercom expects employees to be in the office at least three days per week.

Source posting

Intercom was founded in 2011 and is trusted by nearly 30,000 global businesses.

Source posting

Fin can be combined with Intercom's natively integrated help desk to give support teams one single system.

Source posting

Sources reviewed 2026-10-19.

[11] ABOUT

What Intercom does.

Intercom is an AI customer service company that helps businesses provide customer experiences. Its AI agent Fin resolves customer issues end-to-end across channels and is now part of Salesforce.

Founded

2011

HQ

—

Founder

Des Traynor

Employees

—

Source: Wikidata · QID Q48965215

[12] USER-FACING APP

What users say about Intercom's app.

Aggregate ratings from the iOS App Store and Google Play. A consumer-facing app is the most direct signal of what Intercom ships to the world.

iOS App Store

2.3★★★★★

147 reviews

View on App Store

Google Play

3.4★★★★★

1.1K reviews

View on Google Play

[13] SECURITY PROGRAM

Intercom accepts vulnerability reports.

A public bug bounty signals that Intercom treats outside security researchers as collaborators, not threats. Coordinated disclosure happens through the channel below.

[14] INTERVIEW PREP

Going through their loop?

Review the skills in Intercom's job descriptions, practice relevant exercises, and explore any available candidate-reported questions.

[15] HOW TO APPLY

Your resume lands in Greenhouse.

Intercom uses Greenhouse for applications. Follow the job link to complete the employer’s form and review its requirements.

Scoutify checks Intercom's career page for new listings.

Scoutify checks Intercom's career page for new roles, so you can have Sniper apply to Intercom's next opening that fits your filters, usually minutes after it goes up on Greenhouse. Sniper sends one application per posting, and the employer's confirmation email for most applications lands in Scoutify Mail.

ATS identified from the application URLs on Intercom's recent postings

[18] FAQ

Questions people ask about Intercom.

Not covered here? Email support@scoutify.com.

Is Intercom hiring?

Scoutify currently lists 90 open roles at Intercom. Follow the job links to check requirements and apply on the employer's career site.

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