Manager, Machine Learning Operations

Location: SelectHealth - Murray

Intermountain Health and Select Health use industry-leading data science and artificial intelligence to deliver on our mission to “Help people have the healthiest lives possible”; making healthcare more affordable and higher quality; and making a difference in the patients and communities it serves.

The Machine Learning Operations Manager is a hands-on and results-oriented leader responsible for overseeing the deployment and monitoring of machine learning products. Specifically, this role supports Machine Learning Operations at Select Health and will consistently deliver measurable reductions in healthcare costs and improvements in member's health while improving the member experience.

This role leads and mentors a talented team of machine learning operations engineers and data engineers who enable deployment and monitoring of enterprise machine learning solutions at scale. This role fosters a culture of excellence, agility, and innovation.

Essential Functions

• Accountability for strategic direction of MLOps tech stack.
• Manage AI and ML engineering, data engineering, software engineering, cybersecurity, cloud operations and other team partnerships and strategic alignment with business and technical leaders across the company.
• Ensure efficient application of Responsible AI values to monitor and assess internal and 3rd party machine learning solutions.
• Engage team to execute on AI and ML strategic vision and roadmap.
• Coordinate machine learning operations and data engineering product development and product management.
• Build and train effective machine learning engineering teams, foster employee engagement, ensure best practices, and strategic alignment.
• Mentor and coach machine learning operations engineering leads in developing team culture and project execution.
• Manage and execute the machine learning operations projects portfolio, ensuring timely and quality delivery of solutions that meet the organization's clinical, business, and technical needs.
• Integrate machine learning solutions into key enterprise business processes and decisions, following best practices and frameworks for algorithm governance, ethics, and explainability.
• Keep up to date with industry trends and advancements in machine learning, applying the latest practices and technologies to enhance the organization's capabilities and competitiveness.
• Support innovation by conducting research initiatives and exploring new methodologies and applications of machine learning.
• Recruit, train, and coach machine learning operations personnel, building a strong and skilled team.

Skills

Machine Learning Operations

Cloud Platforms

Artificial Intelligence and Machine Learning Development

Team Leadership

Programming and CI/CD Best Practices

Location

This position can be performed remotely with business travel as-needed. Intermountain Health maintains employment registration in Utah, Idaho, Nevada, Colorado, Montana, and Wyoming. Candidates in other locations may be considered. Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, MA, MN, NY, PA, RI, VT, and WA. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.