Location: Lagos, Nigeria
Job Summary
Looking for a commercial role that challenges you while making an impact on products people use every day?
We are looking for a talented Account Manager to be based in Lagos, Nigeria! Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.
As an Account Manager, you will be responsible for driving sustainable business growth, strengthening strategic customer partnerships, and delivering profitable solutions across West Africa. Working closely with customers and cross-functional teams, you will help translate market opportunities into commercial success while positioning IFF as a trusted innovation partner.
Where You'll Make a Difference
Deliver annual sales, profitability, and volume targets across assigned accounts and territories.
Develop and execute strategic account plans aligned to regional business objectives.
Identify and secure new business opportunities while expanding existing customer partnerships.
Build and maintain a healthy opportunity pipeline using Salesforce (SFDC).
Lead commercial negotiations and support pricing and margin optimization initiatives.
Develop trusted relationships with key stakeholders across customer organizations.
Create customer growth roadmaps and joint business plans to drive long-term success.
Lead innovation projects from concept through commercialization.
Translate market trends and consumer insights into actionable customer opportunities.
Partner with Technical, R&D, Product Development, Operations, Regulatory, and Customer Experience teams to deliver winning solutions.
Drive customer satisfaction, retention, and proactive issue resolution.
Support forecasting, demand planning, and business review activities.
Manage customer profitability, receivables, budgeting, and forecasting activities.
Ensure accurate reporting, pipeline management, and account planning through Salesforce.
What Makes You the Right Fit?
Job description provided by International Flavors & Fragrances.
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