Sr. Director IT, Specialty Labs

Location: Durham, North Carolina, United States of America

The Senior Director, Specialty Labs Technology and Product Management serves as the senior technology and product leader for the IQVIA Specialty Labs portfolio which is made up of Genomics, Bio Analytical, Vaccines, Protein Biomarker and Discovery business units running laboratory components of Clinical Trials. This role defines the technology vision, product strategy, investment priorities, and multi-year roadmap for laboratory platforms, scientific systems, data capabilities, and technology-enabled business processes.

The Senior Director partners with business, scientific, operational, and executive leaders to modernize and harmonize the Specialty Labs technology landscape, accelerate innovation, and deliver scalable solutions that improve operational performance, quality, client value, and growth. The role is accountable for portfolio performance, financial stewardship, organizational capability, and the successful adoption and lifecycle management of products and platforms across Specialty Labs.

Key Responsibilities

Set technology and product strategy. Define and execute the Specialty Labs technology vision, product strategy, target-state capabilities, and multi-year roadmap. Translate business, scientific, operational, and client needs into prioritized investments and measurable product outcomes.

Lead portfolio and investment management. Direct strategic planning, budgeting, business-case development, resource allocation, benefits realization, and portfolio governance. Maintain executive visibility of performance, risks, dependencies, and investment trade-offs.

Modernize and harmonize laboratory platforms. Lead the modernization, standardization, integration, and lifecycle management of laboratory, scientific, and business-support platforms. Drive consolidation and responsible retirement of legacy technologies to create scalable, sustainable solutions.

Advance data, integration, analytics, and AI capabilities. Establish the strategy for scientific data, interoperability, analytics, automation, and AI-enabled solutions. Improve data accessibility, governance, traceability, and insight across laboratory and enterprise platforms.

Drive business and laboratory process transformation. Simplify, standardize, digitize, and automate critical end-to-end workflows. Ensure technology investments improve operational efficiency, scalability, quality, audit readiness, and the client experience.

Ensure delivery, adoption, and operational performance. Provide executive governance for product delivery, implementation, validation, adoption, support, and ongoing performance. Establish operating models and decision frameworks that promote accountability and effective cross-functional execution.

Serve as the executive technology partner. Build trusted relationships with business, scientific, operational, client, and executive stakeholders. Represent the Specialty Labs portfolio in strategic planning, investment, governance, proposal, and client forums.

Lead acquisition and business integration. Direct technology due diligence, integration planning, and execution for acquisitions and organizational transformations. Develop platform, data, and process integration roadmaps that accelerate value realization and reduce complexity.

Build leadership and organizational capability. Lead and develop Directors, product leaders, program leaders, and technology professionals. Strengthen succession, talent development, collaboration, innovation, and a culture of accountability for business outcomes.

Scope of Leadership

The role provides strategic technology and product leadership across Specialty Labs, including:

Laboratory Information Management Systems and Electronic Laboratory Notebooks and related technologies, platforms

Laboratory automation and instrument integrations

Management of clinical data, analytics, reporting, and AI

Cross-platform integration and interoperability

Lead-to-Cash and supporting enterprise capabilities

Platform modernization, consolidation, and lifecycle management

Common technology, process, and data standards

Validated, secure, and audit-ready laboratory operations

Candidate Profile

Required Qualifications

• Bachelor’s degree in information technology, computer science, engineering, life sciences, or a related discipline, or equivalent relevant experience.
• Significant leadership experience in technology, digital product management, laboratory operations, or scientific systems within a complex global organization.
• Demonstrated success defining technology or product strategy and translating that strategy into executable roadmaps and measurable business outcomes.
• Experience leading complex portfolios that include platforms, data, integrations, business processes, financial investments, and organizational change.
• Strong understanding of laboratory technology environments, including LIMS, ELN, scientific data, laboratory automation, system integration, and validated applications.
• Experience operating in a regulated life sciences, pharmaceutical, biotechnology, healthcare, or laboratory environment.
• Demonstrated financial acumen, including portfolio planning, budgeting, investment prioritization, business-case development, and benefits realization.
• Proven ability to influence senior stakeholders, lead through a matrixed organization, and communicate complex technology decisions in clear business terms.
• Strong people leadership record, including developing senior leaders, building organizational capability, and leading globally distributed teams.

Preferred Qualifications

• Advanced degree in technology, business, engineering, or a life sciences discipline.
• Experience leading enterprise-scale laboratory modernization, platform harmonization, or legacy-system retirement.
• Experience with scientific data platforms, analytics, AI, automation, or bioinformatics capabilities.
• Experience supporting acquisitions, integrations, or significant organizational transformations.
• Experience engaging external clients, strategic partners, and technology vendors at an executive level.

Leadership Characteristics

The successful candidate will demonstrate

Enterprise-level strategic thinking

Business and client orientation

Scientific and technology curiosity

Sound judgment and disciplined prioritization

Financial and commercial acumen

Executive presence and persuasive communication

Collaborative, inclusive leadership

Commitment to quality, compliance, and operational excellence

Ability to lead through ambiguity, complexity, and change

Success in the Role

Success will be demonstrated through a clear and aligned technology strategy and disciplined portfolio execution. Delivering measurable business value, increased platform standardization, improved data and process integration. Adhering to responsible technology lifecycle management with strong stakeholder confidence. Maintaining a high-performing leadership organization.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $140,100.00 - $390,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.