VP, Data & Information Innovation

Location: Wayne, PA, Unites States of America

It is increasingly clear investments in data, technology and services are accelerating to be among the most significant shifts in business strategy and operating models the global / US Healthcare & Pharmaceutical industry has ever seen. This evolution is a reimagining how key stakeholders – manufacturers, providers, pharmacists, payors, and their partners – operate to improve patient outcomes.

As a central part of our vision to be Healthcare’s Vital Partner for What’s Next, IQVIA is making investments to help lead this strategic and operational transformation for our customers, setting new standards in healthcare. Our goal is to help key stakeholders operate their businesses better (from clinical to commercial) and to improve the delivery of quality healthcare to patients and their families.

The Technology & Innovation role functions as a very high-visibility senior leader in the Information Solutions (IS) & Supplier Services (SS) business, and team. The role will work across major US and global functions to lead the development, delivery, execution, operation, maintenance, and support of new US SCION Platform (herein, “SCION”), including as a foundation for current and next generation Offering.

The Technology & Innovationrole reports into the Information Solutions lead, as part of the overall business.

Glossary

Business: the Information Solutions & Supplier Services business operating in the US Commercial Solutions division within the Global Commercial Solutions organization

Customer(s): generally defined as life sciences companies and manufacturers; healthcare providers (all types); pharmacies (all types); payors (all types); and for each their key partners

Customer Segments: generally defined as the Business operating in the following areas: Pharma, MedTech, Payer / Provider, Financial, and Non-Pharma

Data Supply Partner(s): defined as companies generally providing data in an open market, including (not exhaustive) in the following categories (alpha order): biomarker, claims, consumer, electronic medical or health record, genetic, government, hub, imaging, lab, long-term care, pharmacy, provider (all types), reference, social community, software, survey, telehealth, and wearable

Global Data Management: the team responsible for running global production processes that converts raw data (from Data Supply Partners) into commercial data, which is then connected to create Core Data, Global Market Insights, and Reference Data

Leadership Team: generally defined as the leaders illustrated in the Organizational Illustration

Offering: a suite of US-based products and services that generally align to 4 categories: Business Intelligence & Visualization; Core Data (including Sales, Prescription, Patient, and Real-World); Global Market Insights; and Reference Data

Stakeholder(s): generally defined as the companies (all types) that deliver healthcare to patients

Business Rationale / Justification

SCION has succeeded through an intentionally integrated, cross-functional operating model in which development, architecture, data management, methodology, quality, governance, operations and commercialization operate as one team with shared accountability for defined business outcomes.

To date, the lead Technology & Innovationrole has been a critical connective point in the evolution of the operating model, spanning Technology & Development leadership, Core and Patient Data development, system integrations, production and history corrections, delivery requirements, data quality strategy and derivative product / service / delivery solution quality gates.

As SCION moves from development toward delivery, including day-to-day production operations and large-scale customer transition, the need for the Technology & Innovationrole does not diminish.

The Technology & Innovationrole’s immediate focus will shift from developing SCION to maintaining architectural integrity while delivering, enabling customer transitions, and scaling it to relaunch a new generation of the Offering. Recent SCION program updates to IQVIA executives and key stakeholders identify the delivery and customer transition phase sequencing as a primary risk to program success.

Essential Key Responsibilities

• Protect Financial Value

• Deliver SCION to production in 2027 and an operational frame in 2028 to 2023, enabling the support of all US Data customers and delivery of next generation Offering across the US RBU. Key financial metrics include:
• $1B in direct US Data licensing revenue in 2027 plus a minimum of 7% growth through 2030
• $2B indirect US RBU product and service revenue, that utilize US Data, plus a minimum of 7% growth through 2030
• Support SCION’s stated financial objectives around reducing technology debt, processing time, investigation cycles, etc. Key financial metrics include:
• Enable SCION’s business case directly tied to legacy / mainframe retirement
• Enable operating-cost savings in the range of $30M to $50M by 2030
• Enable reduction of data quality event customer penalties by approximately $2M

• Protect Primary Business & Technology Purpose

• Responsible for the original SCION design, architecture, technology and capabilities
• Responsible for future SCION innovation, including the identification, definition, proposal and approval of technology and capability enhancements
• Lead, direct and be accountable, including US RBU and the interaction w/ Global counterparts in similar roles:
• To protect and enable the return on the broader SCION investment by ensuring technology decisions translate into sustainable operating economics
• to provide architectural leadership and discipline across SCION-specific, related and derivative investments, including current and future development priorities
• to mitigate the likely risk of duplicative US and Global technical development and unnecessary application customization by driving approved architectural design decisions

• Maintain Operational & Development Controls

As the senior technology and architecture leader

• maintain accountability for architecture, technical standards and cross-platform dependencies
• institutionalize the Quality Strategy and Quality Gates (previously established within SCION program rather than allowing these controls to fragment across functions)
• maintain alignment across data, technical, operational/process and application architecture, consistent with the SCION architecture framework
• preserve SCION’s intended model of consistent data quality, governance, privacy and a harmonized information manufacturing process
• As the senior leader of SCION, deliver to operational metrics within a fiscal year:
• In 2027, manage and enable architectural and development discipline across a planned $42.6M US CapEx portfolio, comprising:
• $22.3M of Core data development and transition work
• $13.1M of Patient data and new-product development
• $7.2M of operational integration and supplier-services investment
• Including an additional $12.4M of planned OpEx
• For the period 2027 to 20230, deliver identified cost opportunities, including (the following is representative, and not final or exhaustive):
• $15M–$25M in data-production efficiencies
• $10M–$30M in downstream delivery and related costs
• $10M–$20M associated with redundant databases, offerings, and infrastructure
• These opportunities remain subject to validation and should be tracked as potential benefits rather than committed savings

• As a Member of the Business Leadership Team

• Create sustainable operational execution speed and accountability
• Preserve the “one team, no excuses” operating philosophy that has driven SCION’s progress
• Maintain a single architectural decision point - keep architecture directly connected to development and customer-transition execution as priorities compete for resources
• across Development, Data Management, CDH, Methodology, Quality, Governance and the business
• prevent architectural responsibilities from becoming fragmented across teams, slowing decisions and creating unclear accountability

• As a Leader of the SCION 2027 Rollout to Customers

• Help the team successfully migrate legacy and new customers to SCION sourced information by mid-2028. Key metrics include: (the following is representative, and not final or exhaustive):
• 500+ customers
• 70,000+ customer deliverables or reports
• Formal customer-transition activity beginning in January 2027

• Preserve Critical Knowledge & Continuity

• Opportunity to convert individual institutional knowledge into sustainable organizational capability.
• Responsible for the span SCION architecture, development, delivery, quality and operational decision-making, representing a concentration of institutional knowledge
• Maintain the architecture that defines SCION’s systems, subsystems, interfaces, external systems and data-source relationships
• Manage the planned transfer of knowledge into a permanent accountable function rather than distribute it informally across multiple leaders
• Backfill the capability needed for Scion today while establishing an architecture function designed for the organization that Scion is creating

• Sustain the Team & Evolve the Architecture for the Future

• Preserve Scion's dedicated, cross-functional leadership structure, which was deliberately established to manage complex program dependencies.
• Avoid redistributing substantial architecture responsibilities among leaders already accountable for other elements of Scion and Information Transformation.
• Establish Architecture as an enduring capability connecting today's Scion execution with future Information Transformation priorities.
• Provide continuity as Scion transitions from a transformation program toward an ongoing information manufacturing and delivery capability.

Qualifications

Advanced degree in Business, Product, or Technical Management or a minimum of 10-year relevant experience

A minimum of 10 years in the pharmaceutical industry, with direct business, brand, analytics and / or technical management experience

A minimum of 3 years in a consulting or advisory role (either as lead or on a team), in US and / or global healthcare, is a plus

Direct experience with key stakeholder management (in primary operating segments defined above) is a plus

Equal proficiency as a self-starter, and team contributor, partnering effectively on cross-functional projects or teams

Ability to establish and maintain effective working relationships with coworkers, managers, and clients

Outstanding communication skills, including proficiency in writing, PPT development and delivery, and verbal

Excellent problem-solving skills, including a demonstrated ability to deliver results to the appropriate quality and timeline metrics

Strong team leadership skills, including a passion for team culture and development

Strong influencing and negotiation skills

Sound judgment and decision-making skills

Very strong software and computer skills, including MS Office applications

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $169,400.00 - $472,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.