Location: IND | Mumbai | 302, B-wing, 3rd floor, Times Square, A.K. Road
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary Iron Mountain is seeking a detail-oriented Senior Representative, Billing to join our Billing team. In this role, you will be responsible for end-to-end billing execution, revenue leakage prevention, timely customer invoicing, and resolving complex client queries. You will work alongside dedicated sales, operations, and finance teams to ensure seamless financial operations across India.
What You’ll Do
In this role, you will
Execute and generate monthly customer invoicing for services rendered across multiple divisions (such as Records, Media, and Document Management System divisions) before the 10th of every month while maintaining accuracy to prevent revenue leakage.
Collaborate with internal teams—including sales, operations, credit control, and finance managers—as well as external clients and auditors to resolve billing queries and customer disputes within the agreed Turnaround Time.
Ensure compliance with statutory and organizational standards by preparing timely Management Information System reports, Goods and Services Tax compliance reports, and supporting month-close activities.
What You’ll Bring
The ideal candidate will have
- 3 + years of professional billing experience within a leading multinational corporation or similar industry environment.
- Strong technical knowledge of billing processes, accounting principles, Goods and Services Tax regulations, and proficiency in Oracle, Microsoft Excel, and Microsoft Word.
- Proven ability in dispute resolution, independent problem-solving, customer communication, and managing time-sensitive deadlines.
- A Bachelor of Commerce (B.Com) or Master of Commerce (M.Com) degree, along with fluency in English and Hindi.
- Category: Customer Support
Job description provided by Iron Mountain.
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