Salary : Inflight Trainers receive IC rate for all credit hours, a generous stipend per training day and per diems. Purpose of position To coordinate and facilitate the delivery of training designed to meet regulatory requirements, company operating standards and brand. To assist with the implementation of needs assessment, course design, course evaluation and material preparation. To provide facilitation services for interdepartmental and company-wide training initiatives.
Key responsibilities Build positive working relationships with customer department(s), learners and other trainers. Deliver training programs competently and consistently, following the lesson plan and adhering to department and corporate standards and policies. Assist the Inflight Training Development Specialist with the design and development of training programs, including learning objectives, lesson plans, instructor guides and participant materials.
Collect, organize, and submit or maintain training records in accordance with government regulations. Provide coordination and facilitation for interdepartmental training initiatives, which may include topics related to company Brand. Facilitate training programs in multiple bases as required. Prepare, clean and ready training equipment for future training events. Submit monthly dates of preference for training assignments.
Submit requests to pick up, drop and shift trade as per Line Trainer (Part-time) Policies. Attend and participate in rollout of new and revised programs. Maintain program manuals and materials as required. Record and communicate unserviceable training equipment and facility issues. Proofread new programs, revisions and provide feedback. Perform other duties as assigned by the Inflight Trainer Base Lead. Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
Required qualifications Qualified Jazz Aviation Flight Attendant. At least 1 year of work experience as a Jazz Flight Attendant. Must be based in the position location. Clear knowledge of line department standards. Strong interpersonal and communication skills and good time management. Ability to work independently or in a team environment and can display excellent punctuality. Physically capable of opening and closing emergency exits for drill work.
Demonstrated commitment to providing excellent internal and external customer service. Willing to facilitate technical and non-technical topics (e.g. Soft Skills, CRM). A basic proficiency in MS Word and MS Outlook. English language fluency, both written and verbal (needs to teach to an English-speaking audience). Please note: If based in Montreal, the successful candidate must have the ability to teach in both French and English.
Preferred qualifications Previous Inflight Training. Experience in course design and development. Benefits of joining our award-winning team Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations. Secure your long-term financial well-being with our competitive, employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
Benefit from a comprehensive health and wellness package, including health, dental, life, and accident insurance to keep you and your loved ones protected. About Jazz Aviation LP Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America. With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness.
Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours we've earned. Join our award-winning team and be part of shaping the future of regional aviation! Our commitment to diversity, equity, inclusion, and accessibility We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process.
If you require any accessibility support, please contact us at [email protected] . Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety.
Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.
Job description provided by Jazz Aviation.
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