POSITION SUMMARY
Performs professional work to implement, maintain, and troubleshoot industrial control systems supporting multi-utility operations (water, wastewater, reclaimed water, purified water, and district energy), including PLCs, SCADA, HMI, and industrial communications networks. Applies established standards and procedures to configure, test, and support system components, resolve operational issues, and assist with system integrations across field devices, control platforms, and communication infrastructure.
Supports system upgrades, maintains accurate documentation, and assists with the administration and maintenance of control system infrastructure, including servers, workstations, network switches, and patching activities. Works closely with operations and maintenance staff to diagnose issues and maintain reliable, secure, and consistent system performance.
EXAMPLES OF PROFESSIONAL WORK
- Interpret controls narratives to develop and modify PLC logic for process control applications using ladder logic and function block programming.
- Commission, test, and troubleshoot field control panels, PLCs, and remote I/O devices in active plant environments.
- Build and maintain HMI screens for SCADA systems such as Siemens WinCC, GE iFix, or any other applicable platform, based on process requirements.
- Assist other crafts in installing and configuring analog and digital instrumentation (e.g., flow meters, level sensors, pressure transmitters).
- Assist other crafts to perform loop checks, sensor calibrations, and system validation in collaboration with field staff.
- Support wireless (licensed, unlicensed, cellular, and microwave) telemetry systems for remote site monitoring and control.
- Diagnose and correct network communication issues between field devices, PLCs, and SCADA systems.
- Maintain control system servers and associated infrastructure, including monitoring performance, storage capacity, and backup integrity to ensure system availability.
- Assist in configuring Layer 2 switches and managing static IP assignments for OT equipment.
- Respond to process control alarms and perform real-time troubleshooting alongside operations teams.
- Document and revise control system logic, field wiring changes, and configuration settings.
- Provide support for SCADA database maintenance, including tag management and alarm configuration.
- Coordinate with contractors and integrators during plant upgrades and new control system installations.
- Perform preventive maintenance and firmware updates on field PLC hardware and radio modems.
- Support operational resilience through periodic failover testing and routine system checks.
- Establish, modify, and remove control system user access in accordance with cybersecurity standards, operational requirements, and access control procedures.
- Maintain an accurate inventory of control system hardware and associated assets to support maintenance, lifecycle planning, and system reliability.
- Generate standardized reports from SCADA and historian databases to support operational visibility, compliance tracking, and enterprise information needs.
- Review control system project documentation, drawings, and vendor submittals for technical accuracy, completeness, and alignment with established standards.
- Provide technical cross-training to peers and other crafts to improve system understanding, troubleshooting capability, and safe work practices.
- Performs other job-related work as assigned.
OPEN REQUIREMENTS
Bachelor's degree in Engineering, Engineering Technology, or a related field and two (2) years of applicable professional experience in a large, centralized industrial control systems environment.
-OR-
Six (6) year combination of education, training, and progressively responsible experience in industrial control systems, including PLCs, SCADA/HMI systems, and industrial communication networks.
LICENSE/CERTIFICATION/REGISTRATION
A valid driver's license is required and must be maintained during employment in this classification.
The minimum salary for this position is $77,625.60-$103,282.40 annually. Compensation will be determined based on education, licenses, certifications, skills, experience, and alignment with salaries for similar roles within the organization.
PHYSICAL REQUIREMENTS
Sitting
Up to 7 hours per day
Lifting
Up to 2 hours per day
Walking
Up to 4 hours per day
Up to 50 max. pounds
Standing
Up to 4 hours per day
Pushing
Up to 1 hour per day
Bending
Up to 3 hours per day
Up to 50 max. pounds
Squatting
Up to 2 hours per day
Pulling
Up to 1 hour per day
Stooping
Up to 2 hours per day
Up to 50 max. pounds
Reaching
Up to 2 hours per day
Climbing
Up to 1 hour per day
Balancing
Up to 1 hour per day
Stairs
Up to 1 hour per day
Twisting
Up to 1 hour per day
Ladder
Will not generally apply
Crawling
Up to 2 hours per day
Poles
Will not generally apply
Kneeling
Up to 2 hours per day
Outdoors
Will not generally apply
Unusual hearing or vision demands
None specified.
Other physical demands or notes
JEA employees should not attempt to lift, pull, or push a load in excess of 50 lbs. without assistance.Care should always be taken when lifting, pushing, or pulling in an awkward position, when outdoors or walking in non-paved areas.
Must possess sufficient strength and agility to perform lifting, climbing, and carrying of tools and equipment. Able to wear appropriate safety equipment; work at heights and perform arduous duties.
Benefits
JEA offers a generous benefits and compensation package, with most benefits starting on your first day of employment.
- Paid Time Off: 13 paid holidays plus an exceptional annual leave benefit to be used for vacation, personal and sick time.
- Medical: Three comprehensive medical plans offered as options for you and your dependents–including one plan with 100% paid coverage for the employee.
- Other Benefits: Exceptional benefits package beginning from first day of employment.
- Dental
- Vision
- Health accounts – employer sponsored HSA and HRA
- Flexible spending accounts
- Tuition reimbursement
- Life insurance, accidental death & dismemberment, short-term and long-term disability and more.
- Retirement: JEA provides a great benefits and retirement package for its employees. Employees may begin participation in the 457 Deferred Compensation Plan on day one of
employment. Employees have the flexibility to choose from a variety of investment options to help them achieve their retirement goals.
Health & Wellness
To encourage our employees to develop and maintain good health, JEA offers access to the Healthy Lifestyles Wellness program as well as 11 onsite fitness centers. From annual flu shots and biometric screenings to health risk assessments and periodic access to an on-site mobile mammography unit, the program offers something for everyone.
Job description provided by JEA.
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