Project Manager, Payments Operations - Associate

Elevate your career as a highly motivated Project Manager II to join our Payments Operations team, supporting strategic initiatives, business governance, operational transformation, and performance management across a global organization.

As a Project Manager II in our Payments Operations team, you will support strategic initiatives, business governance, operational transformation, and performance management across a global organization.

Job responsibilities

• Drive delivery of strategic programs and cross-functional projects across Payments Operations.
• Manage project plans, governance routines, milestones, risks, dependencies, and stakeholder communications.
• Develop executive presentations, business reviews, scorecards, and management reports for senior leadership,
• Build dashboards and performance reporting to drive data-driven decision making.
• Analyze operational data to identify trends, risks, and opportunities for improvement.
• Partner with Operations, Product, Technology, Risk, Compliance, and Finance teams to execute strategic priorities.
• Drive operational excellence initiatives focused on process improvement, automation, and simplification.
• Support transformation efforts involving Data Analytics, Digital Transformation, Intelligent Automation, and Artificial Intelligence.
• Prepare materials for leadership forums, governance meetings, and executive reviews.
• Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment.
• Required qualifications, capabilities, and skills
• Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 7+ years of experience or equivalent.
• Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context.
• Proficiency in using software applications, digital platforms, and other technological tools to solve problems, improve processes, and effectively communicate and collaborate with clients and stakeholders.
• Advanced Microsoft PowerPoint skills with the ability to create executive-ready presentations and leadership communications.
• Advanced Microsoft Excel skills, including data analysis, dashboard creation, Pivot Tables, Power Query, and reporting automation.
• Strong analytical, problem-solving, and stakeholder management capabilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Experience in Payments Operations, Transaction Banking, Treasury Services, Financial Services, Project Management, or Business Management.

Preferred qualifications, capabilities, and skills

Experience within Global Payments, Cash Management, Treasury Services, or Wholesale Banking Operations.

Hands-on experience with analytics and visualization tools such as Tableau, Alteryx, Power BI, or Qlik.

Experience creating dashboards, automating reporting processes, and developing management information solutions.

Exposure to Digital Transformation, AI, Intelligent Automation, or Operational Excellence initiatives.

Professional certification such as PMP, Agile, Lean Six Sigma, or equivalent.

Key Skills: Project & Program Management, Executive Presentation Development, Advanced Excel & Data Analytics, Tableau / Power BI Dashboarding, Alteryx Workflow Automation, Stakeholder Management, Business Governance, Process Improvement, Operational Excellence, Data Storytelling & Visualization.

Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.