Fund Servicing Manager

Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.

As a Fund Servicing Manager ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues.

Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and directing the day-to-day work of our staff, ensuring the continuous improvement of our operating platform.

Job responsibilities

• Manage the end-to-end workflow across the full Fund Accounting lifecycle, ensuring timely and accurate delivery of daily BAU activities.
• Provide operational management and oversight of the daily production workflow within the Fund Accounting team.
• Maximize team capacity through resource planning, workload prioritization, and maintaining a robust team structure through training and succession planning.
• Ensure completion and sign-off of daily controls and processing, including resolution of client service inquiries and production of key metrics/KPIs as required.
• Operate as an active member of the team, providing hands-on support as needed to meet critical timelines.
• Communicate effectively across the department to ensure staff awareness of strategic, regulatory, and organizational changes.
• Maintain and continuously improve Standard Operating Procedures (SOPs) aligned to new policies and ongoing risk management activities.
• Contribute to the strategic development and enhancement of Fund Accounting products/services, focusing on efficiency and control improvements.
• Build and maintain effective working relationships with stakeholders and partners across locations to enable seamless delivery.
• Required qualifications, capabilities, and skills
• Strong understanding of Asset Manager / Asset Owner business and the end-to-end Fund Accounting operations lifecycle.
• Familiarity with investment accounting standards applicable to fund accounting.
• Understanding of investment instruments including derivative products and their operational/accounting impacts.
• Strong risk and control awareness, with ability to prioritize workloads and deliver to critical deadlines.
• Confident communicator across written and verbal channels, engaging effectively with internal and external clients.
• Inquisitive and learning-oriented approach to new markets, products, and processes.
• Strong team player with a collaborative working style.
• Hands-on proficiency in Microsoft Office (Word, Excel, Access, Outlook).

Preferred qualifications, capabilities, and skills

• Experience working across multiple business areas and/or functions to deliver results.
• Financial Reporting, Fund Administration, Accounting and/or Custody experience of 5 years preferred.
• Bachelor’s degree or equivalent; Qualified Chartered Accountant preferred.