AI Delivery Senior Associate

Join us as an AI Delivery Senior Associate and shape the future of AI within International Consumer Banking (ICB). You will have the opportunity to establish and lead our AI Centre of Excellence, embedding a new operating model and driving cultural adoption of GenAI. You will empower teams to deliver impactful solutions aligned with our strategic vision. We value your expertise in transformation, program management and stakeholder engagement. Together, we will accelerate innovation and create lasting value.

Job Summary

As a Senior Associate — AI Delivery Manager in the ICB team, you will support the end-to-end delivery of AI initiatives, from use case intake to production. You will embed new risk and governance processes, drive adoption of GenAI, and ensure outcomes are aligned with ICB’s strategy. Your role will support the growth of a high performing and highly commercial team, establishing standards and cultivating strong partnerships across the organization. You will help shape the culture and operating model for AI within the ICB, making a strategic impact on our business.

Job Responsibilities

• Support the establishment of the AI Centre of Excellence for ICB
• Support and shape the delivery of ICB’s AI strategy and roadmap, translating commercial and technical priorities into actionable plans
• Support the embedding of AI strategy across ICB through clear communications and leadership forums
• Support the defining and management of commercial and technical AI OKRs, tracking outcomes and course-correcting as needed
• Run transparent intake and triage processes, prioritizing based on business and commercial value and risk(s)
• Support the establishment of GenAI delivery standards and playbooks for evaluation, safety, and monitoring
• Support compliance with internal policies, model risk governance and regulatory requirements
• Support cultural change to scale responsible GenAI use across ICB
• Support the delivery of a high-performance AI delivery team and operating model
• Cultivate strong partnerships across JPMorganChase platforms, risk, legal, and business lines

Required Qualifications, Capabilities, and Skills

• Demonstrate experience leading complex transformation or portfolio delivery in digital, data, or AI within regulated environments
• Define and execute strategy with measurable commercial outcomes, aligning senior stakeholders and business strategy
• Apply exceptional program management skills, including planning, governance, budget and vendor management
• Familiar with AI/ML and GenAI delivery lifecycle and associated risk and control processes
• Communicate and influence effectively, distilling complex topics for diverse audiences

Preferred Qualifications, Capabilities, and Skills

• Participating in AI or GenAI initiatives in financial services or other regulated industries
• Familiarity with enterprise AI solution patterns and operating models for Centres of Excellence
• Experience learning new technologies and solving complex technical and organisational challenges
• #ICBcareers