Senior Consultant, Expense Implementation – Chase Travel

Join a team of SAP Concur implementation experts helping organizations transform their travel, expense, and invoice management programs. In this role, you will lead complex Concur deployments, advise clients on system strategy and best practices, and deliver solutions that improve compliance, user experience, and operational efficiency.

As a Senior Consultant within Chase Travel Consulting Services, you will serve as a trusted advisor to Chase Travel's premier clients, leading end-to-end SAP Concur Expense and Invoice implementations. You will partner with organizations to transform and modernize their travel, expense, and invoice management programs through system design, configuration, integration, testing, deployment, training, and optimization. Leveraging deep expertise in SAP Concur, you will guide clients through the full implementation lifecycle, translating business requirements into scalable solutions, driving user adoption, advising on industry best practices, and delivering measurable operational improvements.

You will work directly with client stakeholders, project teams, and technical partners to ensure successful implementation outcomes and long-term program success.

Established as TCG Consulting, Chase Travel Consulting Services offers a suite of flexible services to bring organization’s travel program to the next level. Our decades of experience combined with our patented TCO-TMPE® approach enable organizations to achieve scalable alignment to broader company goals. Operationally, the Total Cost of Ownership for Travel, Meetings, Payment & Expense approach enables increased spend under management, capturing all sources of program cost and yielding scalable savings and revenue opportunities.

Job Responsibilities

• Lead end-to-end SAP Concur Expense and Invoice implementations, including discovery, requirements gathering, solution design, configuration, testing, deployment, and post-production support.
• Serve as the primary subject matter expert for SAP Concur Expense and Invoice functionality, best practices, and system capabilities.
• Design and document business requirements, workflows, approval processes, audit rules, spend policies, and reporting requirements.
• Advise clients on best practices and industry standards. Ability to “sell” clients on best practice standards during design phases
• Evaluate client business processes to determine ideal services and/or support required
• Recognize business process inefficiencies and provide recommendations for improvements
• Assist client with communication plans and training materials
• Conduct and validate process and needs assessments to perform tailored and effective product demonstrations either remotely or on-site at a prospect’s location
• Configure new software implementations or optimization changes
• Assist with responses to requests for proposals (RFP’s)
• Travel onsite to clients as requested
• Required qualifications, capabilities, and skills
• 5+ years of experience leading SAP Concur Expense implementations, including requirements gathering, solution design, configuration, testing, training, and deployment.
• Bachelor's degree (or higher degree) required with emphasis on financial analysis, accounting, computer science, business analysis or similar field or equivalent work experience
• Project Management experience specifically on implementation teams
• Proven track record of delivering results and practical project management techniques
• Deep knowledge of various expense management systems (Concur, Emburse, Brex, Ramp, Navan, Coupa, Workday, Oracle)
• Working knowledge of various invoice management systems (Ariba, Concur, Emburse, Coupa)
• Well organized, highly motivated, process driven and results-oriented with the ability to balance priorities, work under pressure and assume responsibility in a multi-tasking environment
• Ability to work independently, capable of handling multiple projects, and deadlines simultaneously
• Strong interpersonal, customer service, and written and verbal communication skills
• Effective and efficient skills using Microsoft Office tools especially Word, Excel, PowerPoint
• Proficiency and experience reviewing, analyzing, and reconciling data with a strong attention to detail

Preferred qualifications, capabilities, and skills

SAP Concur Expense Professional, or Invoice certifications preferred or Client Advanced Configuration Certified

Successfully manage competing priorities and expectations

Ability to quickly adapt to changing ideas and priorities

Strong self-direction in managing day-to-day priorities and assisting Associates in required daily tasks

Strong sense of project ownership and time management

Able to reach beyond internal networks to expand and leverage industry data and insights

Flexible work environment to adapt to global client requirements

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.