Marketing Campaign Manager - Business Banking

Join a dynamic team bringing campaigns to life end-to-end—partnering across teams, ensuring quality execution, and delivering customer-first experiences with flawless attention to detail.

As a Marketing Campaign Manager-Business Banking at JPMorganChase within Consumer & Community Banking, you will execute and optimize geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs. You will coordinate localized creative, offers, disclosures, and messaging by geography/segment/branch footprint while partnering with stakeholders on targeting, measurement, and reporting. You will maintain a strong controls environment and QA rigor to ensure accurate, compliant, high-quality execution and a seamless end-to-end customer experience.

Job responsibilities

• Execute geo-targeted acquisition and awareness campaigns across multiple channels to drive measurable business outcomes
• Coordinate localized campaign components, including creative, messaging, offers, and required customer communications by geography, segment, and branch footprint
• Partner with cross-functional stakeholders to define campaign objectives, targeting approaches, and success metrics
• Optimize campaign performance through structured testing, learning, and iteration across channels and markets
• Maintain detailed execution plans, timelines, and dependencies to ensure on-time, high-quality delivery
• Apply rigorous quality assurance checks to confirm accuracy of targeting, content, and campaign setup prior to launch
• Monitor in-flight execution and promptly resolve issues to protect customer experience and campaign performance
• Support measurement and reporting by consolidating results and translating insights into actionable recommendations
• Uphold a strong controls mindset by documenting processes, approvals, and evidence of quality checks

Required qualifications, capabilities, and skills

• Experience executing and optimizing marketing campaigns across digital and offline channels (for example, email, print, and in-market programs)
• Demonstrated ability to manage multiple deliverables and timelines with strong attention to detail and follow-through
• Experience coordinating creative and messaging updates across stakeholders, including reviewing versions and aligning to launch readiness
• Proficiency with campaign measurement fundamentals, including defining metrics, interpreting results, and communicating insights
• Strong quality assurance and risk awareness skills, including the ability to identify issues before launch and drive timely remediation
• Strong written and verbal communication skills, with the ability to collaborate effectively across marketing, analytics, and partner teams
• Demonstrated problem-solving skills and the ability to operate effectively in a fast-paced, changing environment
• Ability to organize work using clear plans, checklists, and documentation that supports consistent execution

Preferred qualifications, capabilities, and skills

• Experience with geo-targeting approaches and localized marketing strategies across multiple markets
• Experience supporting customer acquisition campaigns and offer-driven marketing programs; familiarity with campaign testing methodologies (for example, A/B testing) and applying learnings to improve performance
• Experience working in a regulated industry with disciplined review, approval, and documentation practices
• Experience partnering with analytics or measurement teams to improve segmentation, targeting, and performance reporting