JPMorgan Chase Finance/FinTech

Client Onboarding - Chief of Staff

Jersey City, NJ In person Full-time

As a Lead Technical Program Manager (Chief of Staff) in LOB Aligned Onboarding platform, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams.

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

Lead software engineering projects, overseeing timelines, objectives, planning, execution, and delivery. Execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions

Apply software development methodologies to enhance project outcomes, planning discipline, and execution rigor.

Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum

Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals

Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness

Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization

Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

Driving engagement team management and business process improvement initiatives.

Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services

Proven track record of effectively negotiating and managing resources, timelines, budgets, financial resources and high-performing teams in a fast-paced, agile environment

Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Understanding and leveraging AI technologies for day today activities

Preferred qualifications, capabilities, and skills

Having obtained Project Management Professional (PMP) and/or Certified ScrumMaster (CSM) certifications.

Comfortable with using AI tools for automating your tasks

Job description provided by JPMorgan Chase.
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