JPMorgan Chase Finance/FinTech

Technology Risk and Controls Lead

Bournemouth, United Kingdom In person Full-time

Key Responsibilities

As a Tech Risk and Controls Lead within our technology risk organization, you will define and cultivate best practices for technology risk and controls.

Frameworks and Taxonomy Leadership: Design, implement, and continuously enhance risk management frameworks and taxonomies, ensuring clarity, consistency, and alignment with regulatory, legal, and industry standards (e.g., NIST, ISO 27000, COBIT).

Controls Uplift, Transformation, & Automation: Lead and execute cross-functional initiatives to uplift and transform technology controls, ensuring they are robust, effective, and future-ready.

Stakeholder Engagement: Partner with product, engineering, business, and control teams to embed best practices, facilitate collaboration, and drive adoption of frameworks and standards.

Governance and Reporting: Oversee governance, reporting, and issue management for controls and frameworks, providing senior management with actionable insights into risk posture and control effectiveness.

Continuous Improvement: Foster a culture of operational excellence and innovation, driving ongoing enhancement of risk management practices and frameworks.

Communication and Influence: Effectively communicate the vision, standards, and program status to senior stakeholders, translating technical concepts into business impacts and ensuring buy-in across all levels.

Job Responsibilities

  • Lead and execute complex, cross-functional GRC programs and initiatives, ensuring they achieve strategic outcomes and align with business objectives
  • Communicate program status, execution risks/issues, and key decisions to senior stakeholders, maintaining transparency and fostering informed decision-making
  • Identify, manage, and mitigate delivery risks, proactively addressing potential roadblocks and implementing contingency plans to maintain program momentum
  • Partner with key stakeholders to iterate on design, implement, and continuously operate and enhance technology risk and control frameworks, ensuring they meet industry standards and regulatory requirements
  • Promote a culture of high performance, operational excellence, and innovation within the GRC team, driving continuous improvement in risk management practices
  • Required Qualifications, Capabilities, and Skills
  • Experience in designing, implementing, and operating industry-standard frameworks such as COBIT, ITIL, NIST (Essential)
  • Experience working in 1LoD Technology Risk and Control function. Candidates with experience from medium-sized firms who can demonstrate

(Essential)

  • Deep understanding on the operability of framework requirements across Technology and Cyber operations
  • Deep understanding of end-to-end GRC and Technology Risk ecosystem and lifecycle
  • Experience in Technology Operations or Service Management, specifically service transition, incident management and problem management (Essential)
  • Experience in technical program management, cybersecurity, and technology controls roles
  • Ability to ensure decisions or constraints affecting program delivery are effectively escalated and addressed in a timely manner
  • Competent user of service management tooling, in particular ServiceNow
  • Strong verbal and written communication skills to translate technical risks into business impacts and engage with stakeholders at all levels
  • Strong analytical skills to dissect complex challenges, conduct thorough root cause analysis, and develop effective solutions
  • Proven ability to apply critical thinking and structured problem-solving techniques to address issues and drive continuous improvement in risk management practices

Preferred Qualifications, Capabilities, and Skills

  • Experience in designing, implementing, and operating industry-standard frameworks such as COBIT, ITIL, NIST
  • Experience in 3LoD as Technology Auditor. Professional qualifications of CISA, CRISC, CISM, CIA
  • Deep understanding on the operability of framework requirements across Technology and Cyber operations

Job description provided by JPMorgan Chase.
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