JPMorgan Chase Finance/FinTech

Senior Product Support Associate- Digital Onboarding

Plano, TX In person Full-time

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Client Onboarding and Service, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities

Experience in product deployment processes

Experience in collaborating with product technology and business partners

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle

Experience in previous product support role

Bachelor's Degree or equivalent experience

Job description provided by JPMorgan Chase.
View the original posting