JPMorgan Chase Finance/FinTech

Financial Crime Global Governance, Policy and Transformation Program Manager- Vice President

Bengaluru, India In person Full-time

Make a real impact on the firm’s growth and resilience by driving high-profile regulatory change. Join a collaborative Bengaluru-based team that values innovative thinkers who challenge the status quo. Lead complex, cross-functional programs that strengthen global financial crime compliance outcomes.

Job Summary

As a Program / Project Manager - Vice President within/as a part of Financial Crime Global Governance, Policy and Transformation Team, you will lead cross-functional regulatory change programs within the First Line of Defence (1LOD) KYC department. You will drive end-to-end delivery from strategic planning through execution, stakeholder management, and transparent reporting. You will ensure programs remain robust, effective, and aligned with global regulatory expectations across AML/KYC and broader financial crime compliance.

Job Responsibilities

  • Lead the development and execution of regulatory programs/projects by defining scope, objectives, and deliverables with senior leadership.
  • Drive end-to-end program management across planning, execution, and delivery of milestones.
  • Partner with senior stakeholders across Compliance, Technology, Operations, and Business Units to enable seamless delivery.
  • Coordinate cross-functional workstreams to manage dependencies and ensure outcomes across multiple lines of business.
  • Identify program risks and assess impacts against regulatory requirements and risk appetite.
  • Mitigate risks by designing and implementing effective controls and monitoring approaches.
  • Maintain a robust governance framework with clear roles, responsibilities, and decision-making processes.
  • Report program progress, risks, and KPI performance clearly and regularly to senior management and governance committees.
  • Manage budget, resources, and timelines by securing capacity and tracking expenditures against approved funding.
  • Influence cross-functional teams without direct authority to resolve issues and drive decisions.
  • Lead and develop junior project managers responsible for implementing global programs locally.
  • Required qualifications, capabilities and skills
  • Demonstrate strong program and project management capability across complex, multi-workstream initiatives.
  • Apply significant financial services experience across AML/KYC, financial crime, or regulatory compliance initiatives.
  • Navigate the regulatory landscape with solid experience delivering within regulated expectations.
  • Lead teams and influence senior stakeholders within a complex, multinational organization.
  • Communicate clearly in English, both verbally and in writing, with strong stakeholder management and negotiation skills.
  • Analyze problems pragmatically, balancing risk considerations with business objectives.
  • Influence and align cross-functional teams effectively without direct authority.

Preferred qualifications, capabilities and skills

  • Bring experience working in a 1LOD environment supporting KYC delivery and change.
  • Demonstrate experience operating in a regulated, policy-driven, or government environment.
  • Identify AI-enabled transformational opportunities across business processes and operating models.
  • Assess emerging technologies to drive practical, compliant change within KYC/financial crime programs.
  • Coach junior project managers across locations to support consistent implementation of global programs.
  • Contribute experience delivering complex, multi-stakeholder programs in global organizations.
  • Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.

Job description provided by JPMorgan Chase.
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