Director, Business Operations - Business Advisory Services

JSI invites you to join our team as a Director, Business Operations on our Consulting, Business Advisory Services team in a Remote capacity or near one of our offices where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization. About the Company: JSI is a leading full-service consulting firm specializing in broadband solutions.

For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.

Position Overview: The Director, Business Operations will provide senior-level leadership and strategic advisory services to JSI's broadband and telecommunications clients. The Director will lead complex consulting engagements focused on business operations, organizational effectiveness, process improvement, strategic planning, and operational transformation. This individual will be expected to quickly understand a client's business, identify both immediate and underlying challenges, and translate those findings into practical, actionable solutions.

The Director will serve as a senior point of contact for clients and will be expected to establish credibility with C-level executives while effectively engaging employees and leaders throughout an organization. The role requires a combination of strategic thinking, operational expertise, consulting leadership, business acumen, and exceptional communication skills . The successful candidate will be comfortable operating in environments where the solution is not always clearly defined and will bring the judgment and experience necessary to determine what needs to be done, build the appropriate approach, and lead the client through implementation.

The Director will also contribute to the growth of JSI's Business Advisory Services practice through client relationship development, identification of new consulting opportunities, proposal development, thought leadership, and collaboration with JSI's broader team of subject-matter experts.