Program Manager (Fleet/Lease)

Location: Remote, United States

Who We Are

• At OPENLANE we make wholesale easy so our customers can be more successful.
• We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
• We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
• And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values

• Driven Waybuilders.We pursue challenges that inspire us to build, create, and innovate.
• Relentless Curiosity. We seek to understand and improve our customers’ experience.
• Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
• Fearless Ownership.We deliver what we promise and learn along the way.

We’re Looking For

We are seeking a Program (Enterprise) Manager to drive growth, strategy, and operational execution for our largest dealership groups in the country. In this role, you will act as a true account owner—translating complex data into actionable insights, establishing executive-level relationships, and automating workflows to deliver scalable results.

The ideal candidate blends high-touch commercial instincts with data literacy, possessing a proven track record of proactively hunting growth opportunities within an assigned book of business rather than managing accounts reactively.

You Are

A Proactive Account Owner: You don't wait for permission or field directives to drive business forward. You independently identify growth opportunities, execute rollouts, and solve problems using self-service resources.

Data-Driven & Analytical: You "fight feelings with facts." You use data, reporting, and market metrics to build trust, influence dealer decision-making, and justify strategic choices to internal and external leadership.

A Strategic Prioritizer: You know how to balance high-value relationship building with operational efficiency. You actively seek ways to eliminate manual processes through reporting automation and delegation to internal support teams.

Collaborative & Assertive: You build lockstep partnerships with Field Sales, Executive Sales Directors (ESDs), and support teams (MSMs/FAEs), holding all stakeholders accountable to shared goals.

You Will

Drive Account Growth: Manage and expand a portfolio of enterprise dealer groups, consistently tracking toward and exceeding target goals through proactive outreach and strategic account planning.

Execute Executive Frameworks: Deploy structured enterprise outreach initiatives to expand executive-level engagement and drive platform adoption across major dealership groups.

Translate Data into Strategy: Utilize DOMO dashboards and advanced Excel/Sheets reporting to track performance, validate data accuracy, and present customized market insights directly to dealer decision-makers.

Automate & Scale Workflows: Identify opportunities to automate recurring customer reporting, transitioning accounts away from manual touchpoints to maximize your daily selling capacity.

Manage End-to-End Program Rollouts: Drive complex program deployments, ensuring seamless cross-functional alignment across field partners, operational teams, and dealer contacts.

Lead with Solution-Oriented Service: Navigate tough client conversations with transparency and empathy, delivering tough news professionally while bringing immediate, creative solutions to the table.

Must-Haves

• 3–5 years of experience in enterprise account management, inside sales, or corporate dealership operations.
• Strong Data Literacy: Proficient in Google Suite / MS Excel (pivot tables, advanced formulas) with experience reading and manipulating data reports to build customer-facing stories.
• Demonstrated Proactivity: Proven track record of independent problem-solving—leveraging CRM systems, documentation, and internal tools to self-serve answers before escalating.
• Process & Automation Mindset: Experience identifying workflow inefficiencies and implementing automated or streamlined reporting solutions.
• Exceptional Communication: Strong executive presence with the confidence to present to C-suite dealer executives, field leaders, and internal stakeholders.

Nice-to-Haves

• Direct experience with Salesforce (CRM hygiene, activity logging) and DOMO (or similar BI tools like PowerBI/Tableau).
• Knowledge of automotive wholesale, remarketing, or franchise dealership operations (seasonality, vehicle pricing, inventory management).
• Bachelor’s Degree in Business, Sales, Marketing, or a related field.
• Experience in fleet/lease/remarketing segments.

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement
• Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $60,000.00 - $65,000.00

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $2,500.00 USD Monthly