Your Job
We’re looking for an early-career FAE to support Bay Area hyperscalers, OEMs, and network vendors integrating our Active Copper Cable (ACC) and Active Electrical Cable (AEC) products. Guided by senior engineers, you’ll support bring-up, interop, and qualification on-site.
This customer-facing role suits an engineer who enjoys travel, including short-notice and same-day site visits, linking customers with our Interop and firmware teams in Conway, Arkansas.
What You Will Do
Customer Site Support & Integration
- Support on-site bring-up of ACC/AEC cables in customer labs and data centers
- Perform link bring-up, link training, and power-up/reset checks on customer platforms
- Support demos, evaluations, and qualification testing at customer sites
- Set up and maintain test setups, cables, and equipment for customer engagements
Debug & Issue Reproduction
- Reproduce field issues and relay findings to the Conway, AR Interop and firmware teams
- Collect logs and CMIS telemetry from Linux hosts/switches (ethtool, lspci, i2c-tools)
- Support OSI Layer 1/2 debug and root-cause analysis (Ethernet, PCIe, InfiniBand)
Data, Reporting & Documentation
- Clean and organize field test data, logs, and telemetry for analysis
- Write clear customer-facing reports, field issue summaries, and basic metrics
- Track samples, evaluation units, and faulty units/returns through analysis and resolution
- Document procedures and results; script log collection/data processing (bash/Python)
Customer & Cross-Functional Collaboration
- Be the voice of the customer, sharing field feedback with engineering teams
- Track customer escalations and follow up with engineering through resolution
- Grow alongside senior FAEs, Interop, and firmware engineers
Who You Are (Basic Qualifications)
- BS in Electrical/Computer Engineering, Computer Science, Engineering Tech, or related
- 1–3 years in systems integration, interop/validation lab, test, or FAE roles
- Networking and embedded fundamentals; hands-on with equipment, cables, test setups
- Working proficiency with Linux (CLI, packages, dmesg/journalctl) and bash scripting
- Strong communication skills and comfort working directly with customers
- Enjoys travel (up to ~50%) incl. short-notice/same-day visits; valid driver’s license
- Organized, detail-oriented, and flexible when priorities change
What Will Put You Ahead
Exposure to CMIS or active cables, DSPs/retimers, or Ethernet, PCIe, or InfiniBand
Python or other scripting for log and data analysis
Experience with lab test equipment such as oscilloscopes, BERTs, or traffic generators
For this role, we anticipate paying $100,000- $150,000. This role is eligible for variable pay, issued as a monetary bonus or other form.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.
Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
Job description provided by Koch Industries.
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