Your Job
As a Product Change Notification Analyst at Molex, you will manage the process that keeps our teams and customers informed of every product and process change. You will track change requests in SAP, coordinate approvals across Sales, Engineering, and Account Management, and make sure special customer requirements are met on time.
Our Team
You will join the Molex Sales Operations team, working closely with Industry Specialists, Global Account Managers, Sales Engineers, and Product and Engineering Change teams.
What You Will Do
- Enter and track change requests in SAP as Engineering Records (ER), and make sure every impacted team is informed of product and process changes
- Manage SAP Workflow notifications and approval requests, following up with Sales Engineers, Local Coordinators, Regional Coordinators, Global Account Managers, and Product Managers until pre-approvals and final approvals are complete
- Support customers with special notification requirements by working with Industry Specialists and Global Account Managers, and monitor progress at each step
- Validate the quality and accuracy of submitted documentation and update customer portals
- Partner with Sales, Engineering, and Product Change teams to obtain customer approvals
- Support Sales Operations daily and weekly, and deliver periodic reports to supervisors and stakeholders
- Balance multiple concurrent changes while meeting service level agreement (SLA) deadlines
Who You Are (Basic Qualifications)
- Bachelor's degree in any field, or equivalent hands-on experience
- Working knowledge of SAP, including Engineering Records and change management
- Understanding of manufacturing processes, engineering drawings, and supply chain flow
- Working knowledge of Microsoft Excel, including formulas and customer-submitted formats
- Ability to communicate clearly in writing and verbally with internal and external stakeholders
What Will Put You Ahead
Experience with quality assurance programs
Ability to plan and prioritize work to meet commitments aligned with organizational goals
Ability to build strong working relationships across teams
Job description provided by Koch Industries.
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