KGS UK - IC - AD (Grade B) - Delivery Manager FY27

Delivery Manager — IT Risk Mitigation Programme

We're looking for a Delivery Manager to lead the next phase of a multi-year IT obsolescence reduction programme at a Tier 1 UK retail bank. This is an outcome-based engagement — we only get paid when we deliver. No delivery, no fee.

You'll direct a blended team of 10–15 KPMG consultants (on and offshore) and influence 50–100 client and third-party staff to hit hard upgrade targets across web servers, application servers, databases, operating systems, hypervisors, network and storage.

You'll own

• End-to-end delivery of upgrade outcomes against fixed targets
• KPMG engagement financials — resource, time, profitability, risk
• Daily reporting into demanding senior client stakeholders
• Quantifying delivery risks in £ terms and driving mitigations to closure

You'll bring

• Deep SI or complex programme delivery pedigree — not strategy consulting
• Proven track record running blended on/offshore delivery in regulated environments
• The grip and gravitas to hold third parties and matrix teams to account
• Financial fluency — commercial risk, resource management, profitability
• Resilience for a demanding, high-scrutiny client environment
• This is a tough, hands on delivery role in one of the most demanding stakeholder environments in UK banking.Delivery Manager — IT Risk Mitigation Programme
• We're looking for a Delivery Manager to lead the next phase of a multi-year IT obsolescence reduction programme at a Tier 1 UK retail bank. This is an outcome-based engagement — we only get paid when we deliver. No delivery, no fee.
• You'll direct a blended team of 10–15 KPMG consultants (on and offshore) and influence 50–100 client and third-party staff to hit hard upgrade targets across web servers, application servers, databases, operating systems, hypervisors, network and storage.

You'll own

• End-to-end delivery of upgrade outcomes against fixed targets
• KPMG engagement financials — resource, time, profitability, risk
• Daily reporting into demanding senior client stakeholders
• Quantifying delivery risks in £ terms and driving mitigations to closure

You'll bring

• Deep SI or complex programme delivery pedigree — not strategy consulting
• Proven track record running blended on/offshore delivery in regulated environments
• The grip and gravitas to hold third parties and matrix teams to account
• Financial fluency — commercial risk, resource management, profitability
• Resilience for a demanding, high-scrutiny client environment
• This is a tough, hands on delivery role in one of the most demanding stakeholder environments in UK banking.

Key Responsibilities

Delivery accountability: Own end-to-end delivery of upgrade outcomes across a broad and shifting technical landscape. Where blockers emerge, drive the wider scope needed to unlock them.

Stakeholder management: Provide daily reporting and updates to senior client leadership. Manage a demanding stakeholder community with high expectations for delivery standards, transparency and pace.

Matrix leadership: Influence and mobilise client teams, KPMG teams and third-party suppliers — including a technical engineering supplier whose incentives may not always align with pace of delivery. Anticipate dependencies and work them through, don't just call them out.

Commercial and financial management: Manage KPMG engagement financials including resource allocation, time booking, profitability tracking, and margin protection. Quantify delivery risks in financial terms and articulate impact for decision-making.

Risk management: Proactively identify delivery risks, propose mitigations, model the financial and delivery impact of each option, and drive to agreed resolution.

Team leadership: Lead a blended KPMG team across onshore and offshore locations. Set standards, coach, manage performance.

Outstanding interpersonal skills with the ability to inspire teams and develop excellent client relationships with 12+ years of exp

Prior experience in working with client stakeholders at CxO level

Track record in advisory of complex large-scale architectural solutions on cloud

Good understanding of infrastructure, network, database, security architecture, IAM for cloud-based solutions

Understanding of different server categories (Web, WAS, Message Queue, API, Database, etc.)

Prior Data Center Migration, Cloud Migration, or IT Infrastructure Transformation project experience (assessments, migrations, consolidations, virtualization projects, etc.) would be preferred.

Embraces a growth mindset for business development, with an ability to influence senior stakeholders

Excellent communication (written and oral) skills capable of discussing complex ideas with various groups, ranging from a board room to business unit leads.

Good team player with strong commitment to professional and client service excellence.

A holistic understanding of IT infrastructure inclusive of server, storage, network, database, systems, DR/business recovery and continuity practices, etc.

Familiarity with application and workload dependencies, architecture, and service level requirements

Able to execute change control, quality, risk management and communications throughout the project