L&D (Ops)-Exec-BLR

Job details

Proposed designation

L&D Executive/Senior

Role type

Individual contributor/Supervisory

Reporting to

Manager

• Geo to be supported
• All Geos at KRC
• Work timings
• 9:00AM to 5:30PM

Roles & responsibilities

• ·Support the functioning of the Learning Management System to ensure appropriate tracking of learner records;
• ·Timely preparation and maintenance of training records and internal trackers.
• ·Collation of facilitator feedback and assessment scores for the training.
• ·GLMS Program creation and allocation of web-based training on GLMS on a timely basis and tracking the completion status.
• ·Ensure timely preparation of MIS for L&D.
• ·Prepare internal reports by collecting, analysing, and summarizing available information.
• ·Ensuring timely completion of training and release of applicable metrics
• ·Assist in managing training related logistics which includes, managing logistics like venue booking, arranging required prints, coordination with the transportation team, attendance management etc.
• ·Manage the training calendar and coordinate training programs effectively across all locations.
• ·Coordinate with other location to ensure smooth planning and delivery of hybrid/ virtual training sessions.
• ·Coordinate with other support team (Admin, IT and others) to manage training agenda effectively.
• ·Ensure timely completion of monthly work which includes reporting of training data, recording and providing credit of training hours, pre/post course tracker etc.
• ·Maintain regular count of L&D inventory.
• ·Timely booking of room as per the training calendar.
• ·Complete the prerequisite training checklist before every classroom training including nomination review and ensuring completion of the applicable target population.
• Develop proficiency in GLMS including program creation, allocation and extraction of reports and ensure appropriate tracking of learner records.
• Resolving queries on a timely basis within agreed TAT on Query Management system and coordinating with course managers where required.

Educational qualifications

Bachelors Degree

• Work experience
• Relevant number of years of work experience required: 4-7 years of experience in a similar role, preferably with a Big 4 firm or other reputed audit firm.
• Mandatory technical & functional skills
• Proficiency in Microsoft Excel and working with Databases
• Advanced understanding of IT systems, Proficiency/Working knowledge of MS Word and PowerPoint,
• Ability to prepare dashboards, MI Reports
• Awareness of Data & Analytics tools like Power BI, Power Apps, Dataverse Alteryx is added advantage

Key behavioural attributes/requirements

• Striving for quality and precision
• Excellent written and verbal communication skills
• Strong time management skills to meet challenging timelines
• Ability to turn around work requests at short notice and flexible to work under stringent deadlines
• Ability to build and maintain relationships within team and other departments.
• Demonstrated ability to multitask and manage multiple projects concurrently while meeting deadlines and maintaining quality.
• Be able to focus and practice productivity to enhance work quality and efficiency.