BRIM_A.Con-SOM_MS_Pune

Roles and responsibilities

SAP BRIM Subscription Order Management (SOM) Managed Services professional is responsible for managing the complete lifecycle of subscription-based services within the SAP BRIM ecosystem. This role supports ongoing operations, enhancements, and issue resolution across SOM and its integrated components — including Convergent Charging (CC), Convergent Invoicing (CI), and Contract Accounting (FI-CA) — ensuring accurate billing, revenue optimization, and seamless order-to-cash processes for clients in industries such as telecommunications, utilities, and media

Subscription Order & Contract Management

Manage the end-to-end subscription order lifecycle: order capture, contract creation, modifications, renewals, and extensions using order types PRVO (Subscription Order), PRVC (Subscription Contract), PRPO (Pattern Agreement), and SRVP

Maintain and support provider contracts, including billing plan configuration, discount management, and contractual charge setup via transaction codes /nCAA1 (Contract Account) and /nFP_VT3 (Subscription Contract)

Handle contract change processes, B2B master agreements, and partner agreements within the SOM system

Master Data & Configuration Support

Maintain Business Partner master data with appropriate role assignments: FLCU01 (Customer Role), FLCU00 (FI Customer Role), and MKK (Contract Partner Role for FI-CA integration)

Support SPRO configuration under Service → Transactions → Settings for Subscription Transactions and Service → Master Data → Settings for Subscription Master Data

Integration & Billing Operations

Support replication of SOM objects (Business Partners, Contract Accounts, Subscription Contracts) to FI-CA and SAP Convergent Charging (CC) via the common object layer

Monitor and troubleshoot ODI framework, cross-catalogue mapping, and provider contract replication processes

Production Support & Continuous Improvement

• Perform defect analysis, issue resolution, and root cause investigation across SOM, CC, CI, and FI-CA
• Support system enhancements, upgrades, and regression testing including unit, integration, and user acceptance testing (UAT)
• Prepare functional specifications, business process documentation, and knowledge transfer materials
• Provide a 360° view of customer interactions across the order-to-cash process to support service agents and business stakeholders

Stakeholder Engagement

Collaborate with business stakeholders, functional consultants, technical teams, and BASIS administrators to deliver end-to-end managed services

Mandatory Technical Skills

• Strong hands-on experience in SAP BRIM SOM, including subscription lifecycle management, order and contract management, and billing integration
• Experience with product modelling, rate plan configuration, sales package setup, and combo product master data in SOM
• Familiarity with B2B master agreements, partner agreements, and the ODI framework/common object layer
• Understanding of SPRO customizing paths for SOM configuration (IMG → Service)

Experience Requirements

• 3 to 6 years of overall SAP experience; 2+ years of direct SAP BRIM SOM experience
• Participation in at least one full-lifecycle SAP BRIM implementation
• Experience with requirement gathering, configuration, prototyping, architecture finalization, and functional/business role design [1]

Preferred Skills

Industry experience in telecommunications, utilities, media, or subscription-based businesses

Exposure in Managed Services environment

Roles and responsibilities

SAP BRIM Subscription Order Management (SOM) Managed Services professional is responsible for managing the complete lifecycle of subscription-based services within the SAP BRIM ecosystem. This role supports ongoing operations, enhancements, and issue resolution across SOM and its integrated components — including Convergent Charging (CC), Convergent Invoicing (CI), and Contract Accounting (FI-CA) — ensuring accurate billing, revenue optimization, and seamless order-to-cash processes for clients in industries such as telecommunications, utilities, and media

Subscription Order & Contract Management

Manage the end-to-end subscription order lifecycle: order capture, contract creation, modifications, renewals, and extensions using order types PRVO (Subscription Order), PRVC (Subscription Contract), PRPO (Pattern Agreement), and SRVP

Maintain and support provider contracts, including billing plan configuration, discount management, and contractual charge setup via transaction codes /nCAA1 (Contract Account) and /nFP_VT3 (Subscription Contract)

Handle contract change processes, B2B master agreements, and partner agreements within the SOM system

Master Data & Configuration Support

Maintain Business Partner master data with appropriate role assignments: FLCU01 (Customer Role), FLCU00 (FI Customer Role), and MKK (Contract Partner Role for FI-CA integration)

Support SPRO configuration under Service → Transactions → Settings for Subscription Transactions and Service → Master Data → Settings for Subscription Master Data

Integration & Billing Operations

Support replication of SOM objects (Business Partners, Contract Accounts, Subscription Contracts) to FI-CA and SAP Convergent Charging (CC) via the common object layer

Monitor and troubleshoot ODI framework, cross-catalogue mapping, and provider contract replication processes

Production Support & Continuous Improvement

• Perform defect analysis, issue resolution, and root cause investigation across SOM, CC, CI, and FI-CA
• Support system enhancements, upgrades, and regression testing including unit, integration, and user acceptance testing (UAT)
• Prepare functional specifications, business process documentation, and knowledge transfer materials
• Provide a 360° view of customer interactions across the order-to-cash process to support service agents and business stakeholders

Stakeholder Engagement

Collaborate with business stakeholders, functional consultants, technical teams, and BASIS administrators to deliver end-to-end managed services

Required Skills & Qualifications

Mandatory Technical Skills

• Strong hands-on experience in SAP BRIM SOM, including subscription lifecycle management, order and contract management, and billing integration
• Experience with product modelling, rate plan configuration, sales package setup, and combo product master data in SOM
• Familiarity with B2B master agreements, partner agreements, and the ODI framework/common object layer
• Understanding of SPRO customizing paths for SOM configuration (IMG → Service)

Experience Requirements

• 3 to 6 years of overall SAP experience; 2+ years of direct SAP BRIM SOM experience
• Participation in at least one full-lifecycle SAP BRIM implementation
• Experience with requirement gathering, configuration, prototyping, architecture finalization, and functional/business role design [1]

Preferred Skills

• Industry experience in telecommunications, utilities, media, or subscription-based businesses
• Exposure in Managed Services environment
• Graduation