Business Associate

Role & responsibilities

• As a Screening Officer in the Screening Team, you will help manage the screening clearance and compliance process for KPMG’s incoming student candidates, employee and contractor population. You will be responsible for:
• Screening and case management
• •Compile and review screening documentation to ensure it meets client screening requirements.
• •Screen and assess candidate application forms against a range of entry criteria, including international qualifications.
• •Take ownership of casework, applications and queries, ensuring they are resolved accurately and within agreed Service Level Agreements, escalating to the Service Lead where appropriate.
• •Complete compliance checks to ensure cases are screened in line with the relevant client Master Services Agreement.
• •Follow up with student candidates to obtain any missing information to allow for full screening to proceed.

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• Quality assurance and audit
• •Audit-check peer screening packs and third-party screening packs to ensure they meet the screening framework.
• •Maintain the MI system, ensuring a complete, accurate and visible audit trail for every screening case at all times.
• Training, reporting and continuous improvement
• •Train and bubby new colleagues on the full screening process.
• •Manage aftercare activities across the Vetting Framework.
• •Identify and implement process improvements to enhance the service delivered by the team.

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• Stakeholder engagement and collaboration
• •Keep stakeholders updated on screening processes and related changes.
• •Build strong working relationships with other People and Resourcing Operations teams, supporting collaboration wherever possible.
• •Act as an advocate for change across Workforce Operations.

Skills required

• The successful candidate is likely to demonstrate the following knowledge, skills, and experience:
• Relationship management and communication
• •Ability to build effective relationships and communicate confidently with people at all levels.
• •Excellent written and verbal communication skills.
• •Ability to influence others and negotiate confidently across different stakeholder groups.

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• Compliance and risk awareness
• •Knowledge of relevant screening requirements, with the ability to use this knowledge to support appropriate escalations within People Operations or Risk.
• •Understanding of GDPR obligations, particularly in relation to handling personal and sensitive data.

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• Delivery, organisation and attention to detail
• •High levels of resilience, with experience of working in a highly pressurised, client-centric environment.
• •Excellent attention to detail.
• •Strong organisational and literacy skills.
• •Ability to prioritise workloads independently in a high-pressure environment.
• Systems and technical skills
• •Good proficiency with Microsoft Office, including Excel, PowerPoint and Word.
• •Experience using SAP – SuccessFactors or an equivalent HR system.
• •Experience using ServiceNow – Case Management