Revenue Operations Specialist

ABOUT TALON.ONE

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.

Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE

As our Revenue Operations Specialist, you'll be the go-to person for our GTM teams to support in operational tasks. We're in the middle of a real transformation as we integrate and migrate our tooling into a larger organization, so you'll have a direct hand in shaping how that work gets documented and rolled out.

ABOUT THE TEAM

You'll report to our Marketing Operations Manager and join a 5-person RevOps team that keeps Sales, Marketing, Partnerships, and Post Sales running on the same tools and processes.

ONCE YOU ARE HERE YOU WILL

• Provide day-to-day operational support and troubleshooting for our global GTM Teams, resolving tool and process issues as they come up
• Support GTM Operations with database hygiene and CRM compliance, and help keep our processes clearly documented and understood
• Build training materials, then support the trainings so the wider GTM team knows how to use our tools and processes, including onboarding new hires
• Own provisioning, deprovisioning, and maintenance of our go-to-market tools, becoming the person the team turns to when questions arise
• Spot process gaps, reporting inconsistencies, and CRM compliance risks, and help fix them or flag them to the right person
• Maintain the accuracy of our CRM data through regular entry and audits, and build a solid understanding of our marketing funnel and metrics

WHAT WE NEED YOU TO BRING TO THE TABLE

• Bring 1 to 2 years of experience in RevOps, Marketing Ops, or Sales Ops
• Have hands-on Salesforce experience, including workflows, lifecycle stages, and reporting logic
• Understand core B2B SaaS GTM concepts like lead management, sales pipelines, and lifecycle stages
• Strong communication skills
• Enjoy troubleshooting tools and processes, and want to understand the reasoning behind them, not just the steps
• Bring genuine interest in growing from day-to-day operations to spotting problems and proposing solutions

WHAT'S IN IT FOR YOU

• €1,000 annual learning budget and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike