Business Intelligence Analyst

Location: Boston, Massachusetts

This role will support US Business primarily on valuation systems data. They will work collaboratively with business and IT to maintain data quality and create data solutions. This role will offer a chance to improve actuarial knowledge and analytical skills in a data-driven environment.

Position Responsibilities

• Develop and manage data requirements for enhancements to valuation systems.
• Analyze business requirements to assess existing data availability and identify gaps or deficiencies.
• Document data hierarchies and mappings, tracing data across multiple systems and processes.
• Participate in the change-management lifecycle, including requirements validation, testing and business sign-off for system enhancements.
• Validate the accuracy and completeness of reporting data and ensure data issues are appropriately documented and resolved.
• Perform ad hoc data analysis to support timely valuation reporting.
• Collaborate with business and IT teams to communicate findings at the appropriate level of detail for both technical and non-technical stakeholders.
• Support the development and application of data standards and controls that improve data quality, consistency and reliability.

Qualifications

• Bachelor’s degree required.
• 2–5 years of relevant professional experience, preferably within the insurance or financial services industry.
• Knowledge of life insurance concepts with a background of actuarial knowledge preferred.
• Working knowledge of database structures, data flows, and ETL processes.
• Experience writing SQL queries and working with large datasets.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both business and technology stakeholders.
• Strong organizational skills and the ability to manage multiple priorities.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$90,160.00 USD - $167,440.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify

Company: John Hancock Life Insurance Company (U.S.A.)

Additional Locations: Toronto, Ontario, Waterloo, Ontario